Auto text at the beginning of each new document

[Guest]

I was attempting to add a word to the dictionary. After all my attempts I
ended up with text that appears at the beginning of each new document. It's
like there is an automatic header. Here is the text I am getting "Can cna
cna crs can cna ". This is also appearing on every new email messages as
well as new documents (Word is my editor). I checked autoformat and can't
find it anywhere. I really don't need to add the CNA to my dictionary, but
would like to remove the trash that is automatically appearing on each new
document. I can delete the text and then everything is okay for that
document, but it appears at the next new document.

 

[Jay Freedman]

I was attempting to add a word to the dictionary. After all my attempts I
ended up with text that appears at the beginning of each new document. It's
like there is an automatic header. Here is the text I am getting "Can cna
cna crs can cna ". This is also appearing on every new email messages as
well as new documents (Word is my editor). I checked autoformat and can't
find it anywhere. I really don't need to add the CNA to my dictionary, but
would like to remove the trash that is automatically appearing on each new
document. I can delete the text and then everything is okay for that
document, but it appears at the next new document.

See http://www.word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

 

[Guest]

Thanks so much - that was my problem. I have no idea how I got into the
normal.dot file. But I do remember it asking me if I wanted to save it at one
point. Thanks for your help.