auto reboot several times

[Guest]

Windows XP home edition
Recently, when starting, it will automatic reboot several times. Some times,
errors were generated. When go to the event viewer, the event ID is 32003.
Here is the error signature, any idea? Really appreciate!!!

Error signature:
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: ole32.dll
ModVer: 5.1.2600.1263 Offset: 0008ecbc

Error signature:
BCCode: d1 BCP1: 00000000 BCP2: 00000002 BCP3: 00000000
BCP4: 00000000 OSVer: 5_1_2600 SP:1_0 Product 768_1

 

[chanmmn]

Have you check for virus?

chanmm

 

[Guest]

may be it is due to a virus or it may happen if an important service of
Windows isnt starting correctly or functioning. does reboot always happen
when you try to perform an specific operation ?

 

[Brian Gaff]

Have you installed or updated anything recently? Is it always on boot up or
can it give the error at any time?

Try booting to a floppy, then reset and see if it boots clean after it has
been on a while. Suspect dirty power from dodgy power connection or failing
psu.

Is the error always identical? If yes, then check for spyware and virus/worm
activity, have a look at msconfig and see if there is anything odd there.

I have had problems with some virus scanners doing this after an update, and
the same for firewalls that were in use when a virus scanner was installed.

I'm sure there are some clever cloggs out there who know what your fault
report means, but if it varies, then in many ways its a bit of a red
herring.

Brian

--

Brian Gaff....Note, this account does not accept Bcc: email.
graphics are great, but the blind can't hear them
Email: (e-mail address removed)
______________________________________________________________________________________________________________

 

[Rock]

Windows XP home edition
Recently, when starting, it will automatic reboot several times. Some times,
errors were generated. When go to the event viewer, the event ID is 32003.
Here is the error signature, any idea? Really appreciate!!!

Error signature:
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: ole32.dll
ModVer: 5.1.2600.1263 Offset: 0008ecbc

Error signature:
BCCode: d1 BCP1: 00000000 BCP2: 00000002 BCP3: 00000000
BCP4: 00000000 OSVer: 5_1_2600 SP:1_0 Product 768_1

First set the system to not automatically restart on error. Right click
on My Computer, choose Properties, Advanced tab, Settings under Startup
and Recovery. Untick the box under System Failure, "Automatically
Restart". While your there, change the Write debugging information to
(none). Ok out. The next time the system errors it should go to a blue
screen and display a detailed error message. Copy it down verbatim and
post back.

 

[Ron Martell]

Windows XP home edition
Recently, when starting, it will automatic reboot several times. Some times,
errors were generated. When go to the event viewer, the event ID is 32003.
Here is the error signature, any idea? Really appreciate!!!

Error signature:
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: ole32.dll
ModVer: 5.1.2600.1263 Offset: 0008ecbc

Error signature:
BCCode: d1 BCP1: 00000000 BCP2: 00000002 BCP3: 00000000
BCP4: 00000000 OSVer: 5_1_2600 SP:1_0 Product 768_1

Follow Rock's advice about turning off the automatic restarts.

Your problem is described in the error signature - BCCode: d1 which
means a Bug Check or STOP Code of d1 (more correctly 0x000000D1

For more information on this see MVP Jim Eshelman's web page for STOP
errors at http://www.aumha.org/win5/kbestop.htm and click on the "D1:
Driver IRQL..." link in the left side column.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."