Auto completion of recipient addresses not working

[Ian R]

Hi

My friend has Outlook 2003 running under Vista.

I successfully transferred the PST file from her old PC to her new one and
recreated the email accounts.

The only thing not working is when typing in a recipient name or email
address in the TO box of a new email, the auto-completion of email addresses
doesn't work.

I've checked that auto complete addresses has been checked in the email
options.

When I click check names it doesn't refer to the entries in the contacts -
it doesn't find the matching contact even though it is in there.

How do I get OL to refer to the entries in the contacts and how can I get
the auto completion of email recipients?

Thanks for your time.

Ian

 

[Judy Gleeson \(MVP Outlook\)]

1. How did you move the data from pc to pc?
2. Read some of Russ Valentine's posts about how to corrupt your Outlook
data and what to do when you've done so.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..

 

[Brian Tillman]

I successfully transferred the PST file from her old PC to her new
one and recreated the email accounts.

The only thing not working is when typing in a recipient name or email
address in the TO box of a new email, the auto-completion of email
addresses doesn't work.

Since you're doing this on a new PC, your autocompletion cache has not had a
chance to rebuild. Remember that autocompletion has nothing to do with your
Contacts folder. As you send mail, the autocompletion cache should accrue
addresses.

Now, if you has copied the NK2 file associated with the old mail profile,
you could have used it on the new PC and had all the old addresses it was
remembering.

 

[Judy Gleeson \(MVP Outlook\)]

This is not just an autocompletion problem:

"When I click check names it doesn't refer to the entries in the contacts -
it doesn't find the matching contact even though it is in there"

Please read through Russ Valentine's numerous posts aboutwhat to do when you
have messed up your Outlook by importing. This isa classic syptom.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant www.pragmatix.com.au
My suggested settings for Outlook 2003 are FREE on my website.

..