auto complete in contact number issue

[Peter K]

I have users in Mexico complaining that when they enter a phone number
(818-xxx-xxxx) and save the contact, outlook automaticly add the country code
(52) to the input number.

When they synchronize their cell phone from outlook contact list, it
automaticly adds the following + 52 (area code) + phone number so when they
want to make a call it, a recording will reply it's a unrecognized number.

how do i change auto complete of country code in contact?

 

[Brian Tillman]

I have users in Mexico complaining that when they enter a phone number
(818-xxx-xxxx) and save the contact, outlook automaticly add the
country code (52) to the input number.

When they synchronize their cell phone from outlook contact list, it
automaticly adds the following + 52 (area code) + phone number so
when they want to make a call it, a recording will reply it's a
unrecognized number.

how do i change auto complete of country code in contact?

Outlook's formatting of phone numbers uses the international standard and is
hard-coded. It's possible that if they misconfigure their modem and dialing
properties in Windows that Outlook can be made to misformat the number.

 

[Peter K]

Outlook's formatting of phone numbers uses the international standard and is
hard-coded. It's possible that if they misconfigure their modem and dialing
properties in Windows that Outlook can be made to misformat the number.

I tried checked their modem and dialing properties, it's empty.
here is a quick example:

you type into the phone number field, and fill the bottom out.
coutnry/region-Mexico
city/area code-81
local number-XXXX-XXXX
extention
After u enter the number, it will come out +52 (81) XXXX-XXXX
anyways we can take out the +52?

 

[Peter K]

I tried checked their modem and dialing properties, it's empty.
here is a quick example:

you type into the phone number field, and fill the bottom out.
coutnry/region-Mexico
city/area code-81
local number-XXXX-XXXX
extention
After u enter the number, it will come out +52 (81) XXXX-XXXX
anyways we can take out the +52?

okay, i found out this turn out to be a simpler thing than I thought. all we
had to do is delete the +52 before we save the contact.
thanks for replying.

 

[Diane Poremsky {MVP}]

if you don't press the button to bring up the phone dialog and just type it
into the number field, it will not add the country code.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **