authentication when downloading OAB

[Ligiu Uiorean]

We have an exchange organization (company.com) and a child domain
(west.company.com) that is vpn connected to the root site.

When a user in the child domain stars outlook and hits send/receive for
the first time, OAB synchronization is attempted.

However, outlook asks for credentials when contacting the root server
(OAB is stored at root server) although the users are logged into the
child domain.

The username has to be entered as west\username, i suspect this might be
a problem.

Any idea how I can get rid of the second login ? The users are kind of
annoyed.



Thank You,

Ligiu Uiorean

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Exchange group - microsoft.public,exchange.admin
might be a good starting place.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ligiu Uiorean asked:

| We have an exchange organization (company.com) and a child domain
| (west.company.com) that is vpn connected to the root site.
|
| When a user in the child domain stars outlook and hits send/receive
| for the first time, OAB synchronization is attempted.
|
| However, outlook asks for credentials when contacting the root server
| (OAB is stored at root server) although the users are logged into the
| child domain.
|
| The username has to be entered as west\username, i suspect this might
| be a problem.
|
| Any idea how I can get rid of the second login ? The users are kind
| of annoyed.
|
|
|
| Thank You,
|
| Ligiu Uiorean