Audio Not Working in MSN Messenger 6.0

[p_l]

Everything used to work fine in the previous version, but
since "upgrading" to MSN Messenger 6.0, everything works
fine except for audio conversation, running a Linksys
Wireless LAN. When I unplug from the Linksys and plug the
computer directly into my DSL modem, voice conversation
works fine again. I suppose there must be some port I need
to open somewhere. I tried the advice below, but to no
avail. Your expertise would be greatly appreciated.


Thanks,
p_l
--------------------------------------------------

Subject: Re: voice
From: "Jonathan Kay [MVP]"
<[email protected]> Sent: 8/9/2003 8:24:14 PM




Greetings Cheron,

Both you and your contact should try the following --

Firstly, make sure you've gone through the Audio (and
Video) Tuning Wizard in Messenger. To
do so, open the main Messenger window, click the Tools
menu, then Audio Tuning Wizard, then
go through the wizard to select and test your camera.

Then, verify that the Windows XP Internet Connection
Firewall isn't on -- click Start, then
click the Control Panel. If you're in category view click
Network and Internet connections
then click Network Connections. Right click your
network/internet connection, then click
Properties. Click the Advanced Tab, and verify that the
Internet Connection Firewall is
unchecked. As well, if your contact is using some type of
third-party firewall (ZoneAlarm,
Norton Internet Security, etc.) have them make sure that
Messenger is set to "Permit All",
"Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you're using a router (with
UPnP support), you may need to
remove the current port forwardings. To do so, click
Start, All Programs, Accessories,
Communications, Network Connections. Right-click
the "Internet Gateway" (should be under the
Internet Gateway heading) and choose Properties. Choose
the Settings button, click each
'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to
each one. Then close Messenger
(right-click the Messenger icon, choose Exit), then
restart Messenger.

Finally, you might try turning off the QoS Packet
Scheduler. To do so, click Start, then
click the Control Panel. If you're in category view click
Network and Internet connections
then click Network Connections. Right click your
network/internet connection, then click
Properties. Uncheck the QoS Packet Scheduler, then reboot
and try again..
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Bob]

Everything used to work fine in the previous version, but
since "upgrading" to MSN Messenger 6.0, everything works
fine except for audio conversation, running a Linksys
Wireless LAN. When I unplug from the Linksys and plug the
computer directly into my DSL modem, voice conversation
works fine again. I suppose there must be some port I need
to open somewhere. I tried the advice below, but to no
avail. Your expertise would be greatly appreciated.

I sent a file with some settings to try to your hotmail address.