Attempting to restore Windows Mail information from OneCare backup

  • Thread starter Thread starter Charlie
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C

Charlie

I have a OneCare service request number but they were unable to help with
this other than verifying that my backup was restoring properly to my
system. However, I cannot load those restored emails and contacts back into
Windows Mail (on Vista).

My service request number is: 1084319985

The number the OneCare customer service agent gave me does not seem to have
anyone answering it: (800) 892-5234

Is there an easy way to get these restored files back into Windows Mail once
they have been restored to the Vista file system?


thanks,

Charles McDonald
 
Ok, looks like I just answered my own question.

I was also confused about OutLook Express vs. Windows Mail in Vista.

When I selected Windows Mail 7 from the Import list the import worked pretty
well. Though it looks like I'll need to go through it to see what exactly
happened.

Now, when I clicked on Help About, it did not say Windows Mail 7 and I saw
my version number was 6.0.6000.16386 and I presumed Outlook Express 6.

Seems like this confusion is common and could be cleared up by a more
visible indication of which version Windows Mail really is, like indicating
7 somewhere in the Help About screen.

Regards,

Charlie
 
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