attachments

[Guest]

when I receive an email with an excel attachment, i double click on it and
excel opens up but there is no data. If i save the attachment to desktop and
try and open it i get the same result a blank spreadsheet. I know the data is
there becuase if I forward the email to another user in the office they can
successfully open it
HELP

 

[Dave Peterson]

Sometimes one of these works when you're having trouble with double clicking on
the file in windows explorer:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

Maybe one of these will work for you.

 

[Guest]

thanks Dave I will give these a try
is it possible the problem could be an Outlook issue ??

 

[Dave Peterson]

Anything is possible, but this has worked to fix the problem for others.

thanks Dave I will give these a try
is it possible the problem could be an Outlook issue ??