attachments won't open

[meloca]

i have windows xp with outlook express bundled in. i am
unable to open or even save any attachments. the paper
clip is there, but no options are active. please walk
me thru this. thanks

 

[Carey Frisch [MVP]]

1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow attachments to be
saved or opened that could potentially be a virus" check box under
Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

-----------------------------------------------------------------------


| i have windows xp with outlook express bundled in. i am
| unable to open or even save any attachments. the paper
| clip is there, but no options are active. please walk
| me thru this. thanks