Attachments not received

[Marian Hughes]

Can anyone help ? - When I send some attachments using Outlook 2003 the
attachments are not received by the recipient just the mail. Incidentally
they show the attachment paperclip in the Sent Items as if they were sent.
This happened in earlier version too but only when I switched to XP. It
does not occur with Outlook Express

Many thanks

 

[Vince Averello [MVP-Outlook]]

First thing to check is your sending mail format. Make sure you're not using
Rich Text Format. Try Plain Text or HTML instead

 

[Marian Hughes]

Unfortunately this is not the problem

First thing to check is your sending mail format. Make sure you're not using
Rich Text Format. Try Plain Text or HTML instead

 

[Vince Averello [MVP-Outlook]]

What program is the recipient using to receive the mail item?