ATI Radeon Drivers - Code 43, Code 37 & Code 10

[Guest]

Hello,

I have been having quite a few difficulties with installing a
Vista-compatible Radeon driver for a Radeon 9550 256MB AGP card.

I have tried the following:
1) default ATI Radeon 9550 driver (WDDM) -> code 43 (device reported problem)
2) Standard VGA driver -> code 10 (device cannot start)
3) ATI Radeon 9550 driver for Vista Beta 2 -> code 43 (device reported
problem)
4) ATI Radeon 9550 driver for Vista Beta 1 -> code 37 (driver could not be
initialised)
5) Catalyst 6.6 XP driver -> okay (but no Aero as it is not WDDM)

The Performance Rating and Tools section cannot detect the video card, nor
gaming graphics. However, the ratings are 2.0 and 3.2, respectively.

The motherboard is a ASUS P4S8X-X with a SiS 648 chipset. I have tried
replacing the default Vista AGP driver with a SiS XP driver, but it makes no
difference.

I have reinstalled Vista Beta 2 onto a clean, formatted parition before
installing each driver. I have also used the "Check for Solutions" utility,
but so far, no solution has been found.

I have searched the Vista newgroups and the Internet, but the few solutions
which I found did not work.

I realise this is a beta build, but it would be very nice to personally see
what Aero looks like as there has been a lot of fuss about it.

Any help would be greatly appreciated.

Jake.

 

[Graham]

This isn't going to be of any help. It's just an observation really.

I have the same graphics card and Vista 2 installed and recognised the card
without any problems.

My computer crashes every time I try to use Hibernate, yet others don't have
the same problem.

Strange.

Graham.

 

[Bob T.]

I know most people don't have extra monitors hanging around but if you did,
maybe try that. Is there a monitor installed in Device Manager during full
boot. Can you install the default driver in Safe Mode *with* Networking and
not get the error code. Uninstall the loaded driver first, then right click
PC name and select Scan for hardware changes, let Windows load the driver it
wants and see if it errors out there. You would not see the monitor loaded
in device manager in safe mode. In safe mode you get to the device manager
through Administrative Tools. If the driver settles in while in Safe Mode
without error and then crashes when booting full into Vista you probably
have a conflict with your monitor since you have the AGP drivers installed.

 

[woody]

Did you try this one :

https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

Woody

 

[Jake]

Thanks very much Bob for the tips.

I booted into safe mode with networking and uninstalled the ATI Radeon 9550
driver, and scanned for hardware changes. The same driver was automatically
reinstalled. Device Manager showed both ATI Radeon 9550 (WDDM) and ATI
Radeon 9550 Secondary (WDDM) with no errors. However, the reason both showed
no problems was probably because the status of the video card is not
reported in safe mode (I viewed the properties of each device and it said
the status was unavailable in safe mode).

When I booted into Vista again, the code 43 error was displayed, and only
ATI Radeon 9550 (WDDM) was shown in Device Manager (no secondary output was
detected). The display reverts to something called "VGA Save".

Also, unfortunately, I do not have another monitor handy, but I am curious
if it is possible to install a driver for a monitor in Vista. I have a Benq
LCD monitor which has an XP driver, but I cannot find anywhere in Vista
where the monitor driver can be installed. The "Add Hardware" wizard fails
to install the monitor driver from the INF file, and there is nowhere to
change monitor drivers in the Display Properties dialog (it's blanked out
and no monitor name is displayed).

Jake.

 

[Jake]

Hi Woody,

I downloaded the official ATI drivers for Vista Beta 2 from the link which
you provided. I attempted to install the drivers using the setup application
included with the package, and from the INF files. Both methods install the
driver, but upon restarting, the code 43 error is displayed and the Radeon
driver is not initialised.

Jake.

 

[Jake]

Hi Graham,

The driver errors could be related to the chipset on the motherboard. I have
an ASUS motherboard with a SiS 648 chipset. May I ask which motherboard you
are using, and also, what monitor you are using? (Bob T. suggested the
monitor may be causing the driver problems)

Thanks,

Jake.

 

[Bob T.]

VGA Save is a failsafe MS driver to get you some video. A monitor driver is
not loading in the full OS for some reason. Your video driver is not
loading. A problem I was having was with a Nvidia Gforce FX 5200 card and
an incompatible monitor. Even though Vista had the monitor drivers. I
loaded a Nvidia 256 driver and was able to finally get out of VGA Save and
change a few things but was wrong config. Grabbed a monitor from the kid's
puter, hooked that up, uninstalled everything, booted (with the 5200
drivers, the computer wouldn't even boot) everything loaded and correctly.
So the kid gets my 19" monitor.

 

[Graham]

Hi Jake.

The motherboard is a Gigabyte 7VM400AM-RZ with a VIA KM400A chipset.

The monitor is a DELL 770S. Vista only reports it as a plug and play
monitor.

 

[Isaac \Pliqui\ Abouganem]

Well, jake, i made the same post you did about this issue, tried the xp AGP
to PCI brigde of my motherboard and nothing, i have a Giga-Byte K8nsnxp-939
Nforce 3 250 chipset, i did everything i know and don't know but its the
same, the XP drivers works but no aero, i even downloaded the 5.26 (the
previous beta drivers from ati) and nothing... I really want to see aero

I guess we should wait for better drivers or someone find a solution, if i
found something i will post it

Pliqui

 

[Jake]

Hi Bob,

I hooked up a CRT monitor to replace the existing LCD monitor, and tried to
boot into Vista again, but I am still receiving the code 43 error. I don't
think Vista supports monitor drivers yet. In Personalize -> Display
Settings, is (Default Monitor) shown? Or is a specific monitor listed?

Jake.

 

[Jake]

Interestingly, I attempted to install a WDDM driver for a Radeon 9500 (not
9550). I rebooted, and Vista again reported code 43, just like the WDDM
driver for the Radeon 9550. Even a wrong driver acts like the correct driver
does.

However, Vista does correctly recognise that the video card as a Radeon
9550. It just always thinks the card has reported a problem.

The XP drivers work fine, so I don't think the AGP drivers could be the
problem. The video card drivers seem to work fine for others, so I don't
think the problem could lie with the WDDM drivers. So I am not quite sure
what is causing this error.

It would be very interesting to see if anyone finds a solution.

Jake.

 

[Bob T.]

Was worth a try. Some monitors have drivers ready. Mine did, hooked it up
to an Unkown Device which luckily happened to be where it needed to go but
it didn't work. Might want to see if your motherboard is loaded up
correctly but I'm just phishin now.

 

[James Turcotte]

If I can interject.

Many monitor problems in Vista can be fixed by using the generic LCD
monitors (Add Hardware Manually........Show me a list etc etc). Just pick
your monitor's max refresh rate and resolution and everything usually cleans
itself up. Had the same problem with an Nvidia card until I realised that
was the issue.

This was actually a problem I've always had with XP, because you can't pick
max refresh rates for your generic LCD monitors, so my Nvidia card would
jump to 1024 x 768 but at 200 Hz. Don't know about you, but I don't have a
monitor that will support 200 Hz refresh rate LOL.

 

[Guest]

Jake,

Don't know if you've found a solution to this problem and interestingly
enough no one else has reported a real solution either. I have a 9550 card
too and what finally worked for me were the drivers from 2004 that came with
the card's driver disk info follows:

Ati Technologies Inc.
7/10/2004
6.14.10.6458

These are digitally signed and remove the error 43 code. Also speeds up
Vista a bit.

Hope this works for you too!

Mike