ATI Mobility 128 on Win 2K problems

[Scot]

I am working on my girlfriend's laptop and one of the necessary steps
was to upgrade the operating system to Windows 2000 from '98. Upon
doing so, I learned that Windows 2000 is not specifically supported by
her video card, an ATI Mobility 128.

I did find some upgraded drivers for it that are supposed to make it
work for win2k, but I encounter this problem:

After installing the drivers, ATI Mobility M3 shows up in the device
manager with the yellow exclamation point, and it says that
installation hasn't completed. Also, I have a PCI device that is
showing as uninstalled. I think what I need to do is to just start
anew on the video card installation, but that is where I'm stuck. Any
help would be appreciated.

The specs as far as I can tell are this:

Dell Latitude C/510 series
Pentium 3 (about 1.13 mhz)
256 mg RAM
ATI Mobility 128

 

[Ian]

I am working on my girlfriend's laptop and one of the necessary steps
was to upgrade the operating system to Windows 2000 from '98. Upon
doing so, I learned that Windows 2000 is not specifically supported by
her video card, an ATI Mobility 128.

I did find some upgraded drivers for it that are supposed to make it
work for win2k, but I encounter this problem:

After installing the drivers, ATI Mobility M3 shows up in the device
manager with the yellow exclamation point, and it says that
installation hasn't completed. Also, I have a PCI device that is
showing as uninstalled. I think what I need to do is to just start
anew on the video card installation, but that is where I'm stuck. Any
help would be appreciated.

The specs as far as I can tell are this:

Dell Latitude C/510 series
Pentium 3 (about 1.13 mhz)
256 mg RAM
ATI Mobility 128

What you might try doing is manually updating the Mobility driver in
device manager, using "have disk" to select the ATI driver files you've
downloaded. You can do this despite the exclamation mark. I don't know
what the PCI device is and it may be unrelated to video. Is there no clue
as to the device identity from the category it shows under?

You could also remove the Mobility device and reboot, before starting
again. You may also have some unwanted dregs left over from the upgrade so
consider a cleaner to remove any left-over ATI driver files from 98 before
you retry the driver install/update. Perhaps it even shows in add/remove
programs!


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