ATI card and Direct3D issues

[Guest]

I have installed an ATI Radeon 7500 on my HP Pavilion 7905 running Windows XP Pro. After installation of latest drivers, the DirectX diagnostics shows that the card does not support Direct3D Acceleration and AGP texture Acceleration. The corresponding buttons show as 'Disabled'. Doesn't this card support these features?. If I enable them, the tests crash Windows XP
I have the latest DirectX version

System Info
1350 megahertz AMD Athlon
BIOS: Phoenix Technologies LTD 3.34
Board: Asus Tech A7M266-M 1.06 25
Megabyte Module Size - 2 Installed 51

I appreciate your help
Thanks

 

[Microsoft Video Driver OCA Triage]

Oscar,
Have you installed the following drivers?
http://www.ati.com/support/drivers/...prod=productsXPdriver&submit.x=16&submit.y=10
You should also make sure that you have the latest chipset drivers for your
motherboard. This could also be an AGP driver issue.
Let me know if this fixes the problems you are seeing....
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.

I have installed an ATI Radeon 7500 on my HP Pavilion 7905 running Windows

XP Pro. After installation of latest drivers, the DirectX diagnostics shows
that the card does not support Direct3D Acceleration and AGP texture
Acceleration. The corresponding buttons show as 'Disabled'. Doesn't this
card support these features?. If I enable them, the tests crash Windows XP.

 

[Guest]

Thanks Aron

I do have the latest drivers
I have downloaded and installed the most recent VIA 4in1 and also the latest ATI drivers for my card

Osca

----- Microsoft Video Driver OCA Triage wrote: ----

Oscar
Have you installed the following drivers
http://www.ati.com/support/drivers/...&prod=productsXPdriver&submit.x=16&submit.y=1
You should also make sure that you have the latest chipset drivers for you
motherboard. This could also be an AGP driver issue
Let me know if this fixes the problems you are seeing...
Thanks
Aaron C. Smit
Microsoft Video Driver OCA Triag
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers n
rights

I have installed an ATI Radeon 7500 on my HP Pavilion 7905 running Window

XP Pro. After installation of latest drivers, the DirectX diagnostics show
that the card does not support Direct3D Acceleration and AGP textur
Acceleration. The corresponding buttons show as 'Disabled'. Doesn't thi
card support these features?. If I enable them, the tests crash Windows XP

 

[Microsoft Video Driver OCA Triage]

Oscar,
Try uninstalling the Radeon driver and then re-installing it. Unstall it
through "add/remove programs".
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.

Thanks Aron,

I do have the latest drivers.
I have downloaded and installed the most recent VIA 4in1 and also the

latest ATI drivers for my card.

 

[Guest]

Peter,

How do I change the display resolution to VGA mode only? What do you mean by that?
I have desperately tried to unistall/install Device and Drivers but nothing has worked so far!
One thing I have found on the ATI site is that this card does not support 'Fast Write'. Is this feature linked somehow to DirectX 9?

Thanks,

Oscar

----- Peter wrote: -----

Hi,

Before you uninstall the ATI drivers, make sure you have changed the display resolution to VGA mode first.
After the change, reboot to ensure your display is in VGA mode only and then completely remove the ATI drivers and all its related utilities.
Go to device manager to ensure the ATI display adapter is not there. If it is still in there, unistall it.
Reboot again, then temporarily disable any antiVirus software and then install the latest ATI catalyst drivers. Do not disturb until you are prompted to do so.

Hope it helps.

Peter

----- Microsoft Video Driver OCA Triage wrote: -----

Oscar,
Try uninstalling the Radeon driver and then re-installing it. Unstall it
through "add/remove programs".
Thanks,
Aaron C. Smith
Microsoft Video Driver OCA Triage
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers no
rights.

Thanks Aron,
I have downloaded and installed the most recent VIA 4in1 and also the

latest ATI drivers for my card.

 

[Guest]

Aaron,

done that but the result is the same! Any other suggestion

Thanks
Oscar
----- Microsoft Video Driver OCA Triage wrote: ----

Oscar
Try uninstalling the Radeon driver and then re-installing it. Unstall i
through "add/remove programs"
Thanks
Aaron C. Smit
Microsoft Video Driver OCA Triag
(e-mail address removed)
* This posting is provided "AS IS" with no warranties, and confers n
rights

 

[Kent_Diego]

I once had a strange ATI driver problem caused by an ATI????.dll that could
not be deleted unless in Safe Mode.
Try uninstalling drivers, reboot holding F8 key at OS boot to enter Safe
Mode. Delete every ATI*.* file in C:\Windows\System32 directory. Look in
C:\Windows\INF directory (hidden) for ATI files too. Now install newest ATI
drivers. You do have DirectX 9b right?

-Kent

 

[Guest]

Hi Kent

Thanks for your reply
I do have DirectX 9b but I have not tried your suggestion. Any chances that I might delete some required dll though
I will attempt your solution and hope for the best

Osca

----- Kent_Diego wrote: ----

I once had a strange ATI driver problem caused by an ATI????.dll that coul
not be deleted unless in Safe Mode
Try uninstalling drivers, reboot holding F8 key at OS boot to enter Saf
Mode. Delete every ATI*.* file in C:\Windows\System32 directory. Look i
C:\Windows\INF directory (hidden) for ATI files too. Now install newest AT
drivers. You do have DirectX 9b right

-Ken

 

[Kent_Diego]

Thanks for your reply.

I do have DirectX 9b but I have not tried your suggestion. Any chances

that I might delete some required dll though?

I will attempt your solution and hope for the best.

Deleteing C:\Windows\System\ATI*.* is no risk since you will reinstall all
with drivers in C:\ATI\Support directory. The C:\Windows\INF files may be
safer to re-name .old than deleting.
Check forums at:
http://rage3d.com for more info and help.

Write back on how this works.

-Kent

 

[Oscar]

Hi Kent,

I have done as you say and also made sure that I have the
latest drivers of all the parties involved but nothing
has worked. Could it be that the ATI Catalyst is wrongly
disabling the DirectX features?

Thanks

Oscar

 

[Kent_Diego]

I have done as you say and also made sure that I have the

latest drivers of all the parties involved but nothing
has worked. Could it be that the ATI Catalyst is wrongly
disabling the DirectX features?

Can you enable with dxdiag? Start>Run dxdiag. Look in forums at:
http://rage3d.com

 

[Guest]

Hi Kent

The Direct3D buttons can now be enabled but if I enable the Texture Acceleration and run the Direct3D tests my PC locks up!

 

[Kent_Diego]

The Direct3D buttons can now be enabled but if I enable the Texture
Acceleration and run the Direct3D tests my PC locks up!

All I can think of at this point is to experiment with BIOS settings. About
the only thing left it to replace parts until fixed. Start at motherboard,
power supply, RAM, video card. I have run across many bad motherboards, look
for bulging capacitors and hot parts to diagnose.

-Kent

 

[Peter Hutchison]

I have installed an ATI Radeon 7500 on my HP Pavilion 7905 running Windows XP Pro. After installation of latest drivers, the DirectX diagnostics shows that the card does not support Direct3D Acceleration and AGP texture Acceleration. The corresponding buttons show as 'Disabled'. Doesn't this card support these features?. If I enable them, the tests crash Windows XP.
I have the latest DirectX version.

ATI Drivers should ALWAYS be uninstalled via Add/Remove Programs
control panel, look for 'ATI Display Drivers' in the list.
You do not need to switch to VGA driver as this will occur anyway when
you uninstall the driver.

The 7500 is quite an old card, maybe upgrading to a newer one would be
better.

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/

 

[Jetro]

This problem occurs when AGP card is running in PCI mode, i.e. there is no
driver for chipset-to-AGP interface. The cure is obvious - install chipset
drivers.

 

[Dick Lewis]

Looks like a very good answer, WTH was the question.

Curious