ATI 5.3 Driver--Error when trying to play DVD

[Lori A. Kuiper]

I am running Windows XP Professional. Video driver is 9200SE S80
Stealth--ATI compatible. I downloaded the 5.3 drivers with integrated WDM.
Usually since I have a dial up connection, I download the drivers in parts
and only load the Driver and Control center since my card is not supported
by the new Catalyst control center. When I previously installed the
drivers, I was under the impression that only All in Wonder or VIVO products
required the WDM driver and therefore did not install it. I did have
trouble with my Generic Dual DVD RW/CD RW drive, however. This last time I
loaded the driver with integrated WDM and now my DVD player hangs for along
time before finally starting to play the DVD making a strange clicking
noise. I looked in the Event manager and there are numerous errors related
to the DVD all stating the same thing--ATI2mtag DVD.OV #62486.

Why would the Integrated WDM drivers install if my equipment does not
support it? Do I just need to unplug my DVD player and plug back in to see
if XP will recognize correctly? Do I need to uninstall the entire 5.3
drivers and then reinstall them in parts from the dial up section without
the WDM drivers? There was some indication in the WDM release notes that
said that the WDM drivers needed to be installed before the other parts of
the driver.

PLEASE HELP. This is the second time I have reformatted my drive and
reinstalled XP which takes me almost a full week.

I can't use the drivers from the manufacturer of the card since they are too
old and cause errors.

Which drivers do I need? My motherboard is an NF7-S v2.0 ABIT.

 

[Guest]

Hi,

Pls download the user guide from ATI website:
https://support.ati.com/ics/support/default.asp?deptID=894

Read carefully for all the info contained by the user guide.
Download the utility tools from ATI to fully remove the old ATI stuffs.
Ask your friend with broadband modem to download and burn the 5.4 Catalyst
drivers and burn it to a CD for you to install.
Care: make sure to download the correct drivers for your card. For example,
if your card is a All-in-wonder card , download the All-in-wonder Catalyst
drivers. If yoyr card is just an ordinary Radeon card, download the Radeon
Catalyst drivers.
Link:
https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

I would suggest the following ways to re-install the ATI drivers:

1. Run regedit to delete the upper and lower filters of your CD-rom/DVD-rom
Start/Run/regedit/

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on the upper filter and then delete.
Do the same for lower filter, if any.
Care: Backup the reg. keys before delete the keys, right click on the
{4D36E965-E325-11CE-BFC1-08002BE10318} and select Export, save the file for
reg backup for just in case.

2. Change the display resolution to VGA mode then reboot.
3. Remove all the old ATI stuffs using the utility tools downloaded from ATI
Pls read this link:
https://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&folderID=27

Below is part of the info from ATI website:
2) Removal Instructions
a) Go to Add/Remove Programs located in the Windows Control Panel
b) Run the ATI Software Uninstall Utility. Restart the machine once prompted.
c) (Should this utility not be present, it can be downloaded from the
CATALYST?- ATI Maintenance Utilities page.
d) Remove the DAO/MDAC component and any remaining ATI software from
Add/Remove Programs
e) Should items fail to remove, select the appropriate link below for ways
on manually deleting items from the registry.
Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q310750
Windows 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;243723
f) C:\Program Files and verify that the ATI Multimedia folder no longer exists
(This folder may exist in another location, depending if the installation
path was changed during the initial setup)
g) Empty the Windows Temp folder by going to C:\Windows\Temp
h) Verify that the ATI Technologies keys are removed from the Registry by
performing the following:

i. Click START, select RUN, and type "REGEDIT"
ii. Should references to ATI still remain, they will need to be deleted.
First, create a backup of the Registry.
iii. From the menu bar, choose 'Registry', then 'Export'. Save the registry
backup file to your desktop. Double-clicking the saved file will allow you to
reverse any incorrect changes made to the registry.
iv. Once the Registry has been backed up, proceed to remove any references
to ATI from:

HKEY_LOCAL_MACHINE>SOFTWARE.


i) Restart the computer
j) Close all other applications running, including any live monitoring
anti-virus software, before attempting to re-install the ATI software.
Windows 2000/Windows

4. After all the old ATI stuffs is successfully removed, reboot the PC.
5. Temporary disable any antivirus software by running msconfig and disable
the antivirus software under the startup tab.. Make sure there is no
antivirus software is running at the background. Install the ATI Catalyst
drivers that have burned on the CD. Do not disturb until you are prompted to
follow the installation instructions. After the ATI drivers is successfully
loaded, adjust the display resolution to your desire.
6. Re-install any burning softwares, Nero, Roxio, etc.
7. Re-activate antivirus software by running msconfig again.

Pls post back if it helps.

Peter

 

[Lori A. Kuiper]

I have reinstalled the ATI driver 5.4--without the WDM component this time.
I can burn CD's with Nero and all Nero programs work fine except for the DVD
player. Now I get 2 messages One says that the Event ID 7 for Incdm cannot
be found--the local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. The
following information is part of the event \Device\MrwR00000000. What in
the world does this mean???

There is also another message that says Timed out sending notification of
target device change to window of
InCD_GUI_MAINFRAME_1A630D67_3515_471D_8D7D_C8E76EC0DA2A.

I have no idea what this one means either.

There is no one around here with broadband because it is not available in my
area. I have downloaded the drivers and then burnt them to CD with my other
driver files. I just transfer them to my harddrive and install from there.

If I reformat and reinstall again and this time install the correct video
drivers--would that be likely to resolve the problem? I usually install my
burning software before I update my video drivers. From what your saying I
should do this after I load my updated video drivers?

 

[Guest]

HI,

InCD is the packet writing tools for use with the CD/DVD R/W disks.
When InCD detected a blank CD/DVD R/W disk, it will format the disk so that
you can use the formatted disk as a big floppy disk.
It is including in the Nero burning kit.
What version of Nero you are using?

I think you need to go to add or remove program to remove the nero burning
rom and InCD then run msconfig to disable the antivirus software at startup.
Reboot the PC and make sure antivirus software is not running at the
background then install Nero burning rom and InCD again. Reboot the PC and
check to ensure Nero and InCD are working properly. Run msconfig again to
reactivate the antivirus software.

You may also go to nero.com to download the updates for your nero burning
rom and InCD. The latest version for inCD is 4.3.11.1

BTW, if you plan to clean install XP again, I would suggest you to be well
prepared as follows:

1. download the latest XP compatible chipset drivers, on-board sound
chip/Lan drivers from the mobo manufacturer's website
2. download the latest XP compatible drivers for your sound card, vedio
card, lan card, etc.
3. download the latest update for Nero burning rom/Nero Express and InCD
4. Burn all the downloaded files to a CDR in different folders so that you
can easily install the drivers and update drivers easily.

You may also update the mobo BIOS if it is too old for XP but you must be
very careful and fully knowledgeable to do this as an improper update of BIOS
may turn your PC to a dead stone.

Peter

 

[namniar]

<Snip>

Now I get 2 messages One says that the Event ID 7 for Incdm cannot

be found--the local computer may not have the necessary registry
information
or message DLL files to display messages from a remote computer. The
following information is part of the event \Device\MrwR00000000. What in
the world does this mean???

Lori,

go to www.nero.com and download the file InCD-CleanTool.exe from the Tools
menu. Then reinstall InCD if desired.

r.

 

[Lori A. Kuiper]

I already have the newest BIOS, and motherboard drivers for my PC--it is
only 1 year old.

I am not running ANY antivirus software so that cannot be the problem. I am
using the built in Windows XP SP2 firewall and have scanned daily with
online antivirus scanner and my PC is clean. I also ran AD Aware and have
no spyware.

I already ran the INCD clean tool and the general clean tool before I
reinstalled Nero. I am running the most current version of Nero-dated April
13 or 14th I believe--6612.

It seems that everytime I install INCD it screws up my PC. How do I get
this to work correctly? If I put a blank CD RW disk in my drive now, I get
the Nero Smartstart--It does not auto format the CD.

I did all of what you suggested and still have the same trouble

 

[namniar]

It seems that everytime I install INCD it screws up my PC. >

I had the same issue with Nero Express / InCD OEM disk that came with my LG
DVD burner.

Is your copy of InCD an OEM version or did you buy Nero via retail store or
from their website (in which you get a software key)??

If it is OEM I think I can help.

r.

 

[Guest]

Hi,

It seems that everytime I install INCD it screws up my PC. How do I get
this to work correctly? If I put a blank CD RW disk in my drive now, I get
the Nero Smartstart--It does not auto format the CD.

Are you meaning that the system hanged when you install the InCD software?
If you can't install InCD, of course you can't format the CD R/W disk.

Have you download the latest InCD 4.3.11.1 from nero.com?
Pls try download it from this link: http://nero.com/en/nero-up.php
Get it from the Update Package 3 and install it.

Pls post back to NG

Peter