K
ke4tez
I reposted my question because I forgot to put in the
article number. Does anyone know how to resolve this
issue? Thanks for all the help!!! The article is below in
detail.
Attachments Remain in the Outlook Secure Temporary File
Folder When You Quit Outlook 2003
View products that this article applies to.
SYMPTOMS
If you quit Outlook 2003 while you have attachments open
from e-mails that are in a secure Outlook folder, the
attachments remain in the Outlook Secure Temporary File
folder, even if you the close the attachments after you
quit Outlook 2003.
Additionally, if you open the attachment to the e-mail
message from the Preview pane, you do not receive a
prompt to save changes when you quit Outlook 2003.
CAUSE
This problem occurs because Outlook 2003 cannot remove
the temporary file or dispose of the secure temporary
folder while the attachments are open.
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
MORE INFORMATION
When you open file attachments that are considered safe,
Outlook 2003, as an extra precaution, places these
attachments in a subdirectory under the your Temporary
Internet Files directory. When Outlook 2003 first tries
to use a temporary file, it examines the registry to
determine if the following value exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
\Outlook\Security
Value Name: OutlookSecureTempFolder
Data Type: REG_SZ
If the value exists, and it contains a valid path,
Outlook 2003 uses that location for its temporary files.
If the registry value does not exist, or it points to an
invalid location, Outlook 2003 creates a new subdirectory
under your Temporary Internet Files directory, and places
the temporary file in the new subdirectory. The name of
the new subdirectory is unknown, is randomly generated,
and takes on the following form
C:\Documents and Settings\username\Local
Settings\Temporary Internet Files\OLKxxx
where username is the user name that is used by the
person currently logged on to the computer, and where xxx
is a randomly generated sequence of letters and numbers.
The information in this article applies to:
Microsoft Office Outlook 2003
Microsoft Office Outlook 2003 with Business Contact
Manager
Last Reviewed: 8/25/2003 (2.0)
Keywords: kbnofix kbBug KB817878
Contact Us
article number. Does anyone know how to resolve this
issue? Thanks for all the help!!! The article is below in
detail.
Attachments Remain in the Outlook Secure Temporary File
Folder When You Quit Outlook 2003
View products that this article applies to.
SYMPTOMS
If you quit Outlook 2003 while you have attachments open
from e-mails that are in a secure Outlook folder, the
attachments remain in the Outlook Secure Temporary File
folder, even if you the close the attachments after you
quit Outlook 2003.
Additionally, if you open the attachment to the e-mail
message from the Preview pane, you do not receive a
prompt to save changes when you quit Outlook 2003.
CAUSE
This problem occurs because Outlook 2003 cannot remove
the temporary file or dispose of the secure temporary
folder while the attachments are open.
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
MORE INFORMATION
When you open file attachments that are considered safe,
Outlook 2003, as an extra precaution, places these
attachments in a subdirectory under the your Temporary
Internet Files directory. When Outlook 2003 first tries
to use a temporary file, it examines the registry to
determine if the following value exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
\Outlook\Security
Value Name: OutlookSecureTempFolder
Data Type: REG_SZ
If the value exists, and it contains a valid path,
Outlook 2003 uses that location for its temporary files.
If the registry value does not exist, or it points to an
invalid location, Outlook 2003 creates a new subdirectory
under your Temporary Internet Files directory, and places
the temporary file in the new subdirectory. The name of
the new subdirectory is unknown, is randomly generated,
and takes on the following form
C:\Documents and Settings\username\Local
Settings\Temporary Internet Files\OLKxxx
where username is the user name that is used by the
person currently logged on to the computer, and where xxx
is a randomly generated sequence of letters and numbers.
The information in this article applies to:
Microsoft Office Outlook 2003
Microsoft Office Outlook 2003 with Business Contact
Manager
Last Reviewed: 8/25/2003 (2.0)
Keywords: kbnofix kbBug KB817878
Contact Us