appointments missing, but the reminder remains

[Guest]

Appointments have randomly gone missing from Outlook 2007, however the
reminders have remained. I'm assuming the appointments still exist
somewhere, but can't bring them back. I've also lost appointments without
reminders. How do I get them back?

 

[Guest]

What view do you have set on your calendar? Is it filtering items out?

 

[Guest]

No.. I don't have any filters set.

What view do you have set on your calendar? Is it filtering items out?

--
Jocelyn Fiorello

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

What methods have you used to check for the missing appointments? Do you
have AutoArchiving turned on? (The reminders shouldn't appear if the items
are archived though...)

 

[Guest]

Auto Archive is not set... we use the calendar function to keep track of
calls to be made daily. There are huge empty spots that should have
information relating to the calls to be made each day. Some of the
appointments had reminders set, and others didn't. For the ones that had
reminders set at least we are prompted that an action was to be made... for
the others that didn't have reminders set... I have a problem... Yikes...

 

[Guest]

You didn't tell me what methods you've used to check that the appointments
are not in your personal folders/mailbox somewhere...please be specific.

 

[Milly Staples [MVP - Outlook]]

Is this a group calendar you are using? If yes, what version of Outlook and how are you sharing/accessing the calendar?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Deb asked:

| Auto Archive is not set... we use the calendar function to keep track
| of calls to be made daily. There are huge empty spots that should
| have information relating to the calls to be made each day. Some of
| the appointments had reminders set, and others didn't. For the ones
| that had reminders set at least we are prompted that an action was to
| be made... for the others that didn't have reminders set... I have a
| problem... Yikes...
|
| "Jocelyn Fiorello" wrote:
|
|| What methods have you used to check for the missing appointments?
|| Do you have AutoArchiving turned on? (The reminders shouldn't
|| appear if the items are archived though...)
||
|| --
|| Jocelyn Fiorello
||
|| *** Messages sent to my e-mail address will NOT be answered --
|| please reply only to the newsgroup to preserve the message thread.
|| ***
||
||
|| "Deb" wrote:
||
||| No.. I don't have any filters set.
|||
||| "Jocelyn Fiorello" wrote:
|||
|||| What view do you have set on your calendar? Is it filtering items
|||| out?
||||
|||| --
|||| Jocelyn Fiorello
||||
|||| *** Messages sent to my e-mail address will NOT be answered --
|||| please reply only to the newsgroup to preserve the message thread.
|||| ***
||||
||||
|||| "Deb" wrote:
||||
||||| Appointments have randomly gone missing from Outlook 2007,
||||| however the reminders have remained. I'm assuming the
||||| appointments still exist somewhere, but can't bring them back.
||||| I've also lost appointments without reminders. How do I get them
||||| back?

 

[Guest]

Sorry Jocelyn,

I'm not sure what you are asking... The items are not in the deleted items
folder (which they shouldn't be, because they haven't been deleted). They do
not reside in the calendar. I have printed pages for previous days (not
upcoming days), and can tell these items are missing. Some the the missing
appointments have re-occurences, and the reminder pops up for these items.
But have no means of finding or doing anything about the appointments without
reminders.

 

[Guest]

We are using 2007, and this is not a Group calendar.

 

[jeffpage]

Deb,

You are not alone! We are not using a group calendar either. I just
upgraded one of my machines to Office 2007, including Outlook 2007.
All appointments with a reminder are missing from all views (All
Appointments, Archival, etc.). I do have a backup copy of all Outlook
calendar items (<sigh of relief>), so I'm going to try and import them
again.

Do you have a backup from before the Outlook 2007 upgrade?

~~~~~
Jeff Page

 

[Brian Tillman]

You are not alone! We are not using a group calendar either. I just
upgraded one of my machines to Office 2007, including Outlook 2007.
All appointments with a reminder are missing from all views (All
Appointments, Archival, etc.). I do have a backup copy of all Outlook
calendar items (<sigh of relief>), so I'm going to try and import them
again.

Importing is never the way to transfer Outlook data. On top of that,
reminders work only in the default folders, unless you have a third-party
tool that enables them in other folders.

 

[jeffpage]

Importing is never the way to transfer Outlook data. On top of that,
reminders work only in the default folders, unless you have a third-party
tool that enables them in other folders.

What other option did I have for transferring the data? The
appointments were missing after upgrading (in place) to Outlook 2007.
I was in the default folder, but all appointments with reminders were
missing. Those without reminders were fine and in place. I replicated
the process on another machine. That is, I installed Outlook 2003
cleanly. I restored the backup from my main machine. Then I installed
Outlook 2007. All the appointments without reminders were there but
NONE of the appointments with reminders existed anywhere in Outlook.
This sure seems like a bug.

Jeff

 

[Brian Tillman]

What other option did I have for transferring the data?

File>Open>Outlook Data File.

The
appointments were missing after upgrading (in place) to Outlook 2007.
I was in the default folder, but all appointments with reminders were
missing. Those without reminders were fine and in place. I replicated
the process on another machine. That is, I installed Outlook 2003
cleanly. I restored the backup from my main machine. Then I installed
Outlook 2007. All the appointments without reminders were there but
NONE of the appointments with reminders existed anywhere in Outlook.
This sure seems like a bug.

After opening the backup PST, open its calendar, display that calendar in a
table view, like By Category, select all the items with CTRL-A, and click
Edit>Copy to Folder, specifying your default Calendar as the destination.
Close tha added PST with right-click Close. Then, if necessary, start
Outlook once with the /cleanreminders command switch.

 

[jeffpage]

File>Open>Outlook Data File.


After opening the backup PST, open its calendar, display that calendar in a
table view, like By Category, select all the items with CTRL-A, and click
Edit>Copy to Folder, specifying your default Calendar as the destination.
Close tha added PST with right-click Close. Then, if necessary, start
Outlook once with the /cleanreminders command switch.

In By Category view, the appointments don't appear. Are you saying
that they are there, but not visible? I've searched for them with the
search tools as well as visually, and they simply don't appear in the
list. I tried the steps above in the test copy and they still don't
appear, even after starting with /cleanreminders.

 

[Guest]

I gave up on this... and restored from a tape backup... from the previous
week... I couldn't wait any longer for a solution... Good Luck to anyone that
has a similar problem !

Deb

 

[Brian Tillman]

In By Category view, the appointments don't appear. Are you saying
that they are there, but not visible? I've searched for them with the
search tools as well as visually, and they simply don't appear in the
list. I tried the steps above in the test copy and they still don't
appear, even after starting with /cleanreminders.

I didn't notice that you had hijacked Deb's thread. I was answering a
question I though was Deb's based on the description she gave in her
original and subsequent posts. Her problem and yours are most likely
unrelated. Start your own thread and give all the details of your probelm,
including Outlook version and detailed symptoms. Then state what you want
to accomplish and what you've done so far toward the goal. Include the full
text of any error messages you've received as well.