Applications won't start. Dr Watson Symbol file could not be found

G

Guest

My PC froze last night, I had to press reset to recover.
This morning when I tried to run an app. NetTransport , the app. would not
start.
I watched the system processes using ProcessExplorer, I saw that
NetTransport was trying to start but Dr. Watson popped up then they both
stopped.
Dr. Watson log shows similar "symbol errors" for several different apps. ie.
App: C:\Program Files\NetTransport 2\NetTransport.exe
App: C:\WINDOWS\explorer.exe
App: C:\WINDOWS\system32\ntvdm.exe
App: C:\Program Files\Mozilla Firefox\firefox.exe

Application exception occurred:
App: C:\Program Files\NetTransport 2\NetTransport.exe (pid=1964)
When: 8/16/2004 @ 06:45:17.439
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: ME-WY2KQYI23ZLJ
User Name: me
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 15 Model 2 Stepping 7
Windows Version: 5.1
Current Build: 2600
Service Pack: 1
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: me

*----> Task List <----*
0 System Process
4 System
704 smss.exe
800 csrss.exe
824 winlogon.exe
872 services.exe
884 lsass.exe
1052 svchost.exe
1152 svchost.exe
1324 svchost.exe
1356 svchost.exe
1480 spoolsv.exe
1700 Explorer.EXE
1968 GEARSec.exe
128 svchost.exe
176 PQV2iSvc.exe
224 vsmon.exe
256 igfxtray.exe
380 hkcmd.exe
392 PRONoMgr.exe
524 SOUNDMAN.EXE
564 Winampa.exe
592 WZQKPICK.EXE
612 zonealarm.exe
656 HOTSYNC.EXE
1620 OUTLOOK.EXE
1964 NetTransport.exe
276 drwtsn32.exe

*----> Module List <----*
(0000000000400000 - 0000000000503000: C:\Program Files\NetTransport
2\NetTransport.exe
(0000000000c40000 - 0000000000d13000: C:\Program Files\NetTransport
2\libssh.dll
(0000000010000000 - 000000001001b000: C:\Program Files\NetTransport
2\libssl.dll
(000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\UxTheme.dll
(000000005fd00000 - 000000005fd0b000: C:\WINDOWS\System32\MFC42LOC.DLL
(0000000063180000 - 00000000631e5000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000071950000 - 0000000071a34000:
C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\COMCTL32.dll
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac5000: C:\WINDOWS\System32\WS2_32.dll
(0000000071ad0000 - 0000000071ad8000: C:\WINDOWS\System32\WSOCK32.dll
(0000000071c20000 - 0000000071c6e000: C:\WINDOWS\System32\NETAPI32.dll
(0000000073dd0000 - 0000000073ec2000: C:\WINDOWS\System32\MFC42.DLL
(0000000075a70000 - 0000000075b15000: C:\WINDOWS\system32\USERENV.dll
(0000000075f40000 - 0000000075f5f000: C:\WINDOWS\system32\appHelp.dll
(0000000076200000 - 0000000076298000: C:\WINDOWS\system32\WININET.dll
(00000000762a0000 - 00000000762b0000: C:\WINDOWS\system32\MSASN1.dll
(00000000762c0000 - 000000007634b000: C:\WINDOWS\system32\CRYPT32.dll
(0000000076600000 - 000000007661b000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076620000 - 000000007666e000: C:\WINDOWS\System32\cscui.dll
(0000000076670000 - 0000000076757000: C:\WINDOWS\System32\SETUPAPI.dll
(00000000767f0000 - 0000000076814000: C:\WINDOWS\System32\schannel.dll
(0000000076f90000 - 0000000076fa0000: C:\WINDOWS\System32\Secur32.dll
(0000000076fd0000 - 0000000077048000: C:\WINDOWS\System32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000771b0000 - 00000000772d1000: C:\WINDOWS\system32\OLE32.DLL
(00000000773d0000 - 0000000077bc7000: C:\WINDOWS\system32\SHELL32.dll
(0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32.dll
(0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel32.dll
(0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.dll
(0000000078000000 - 0000000078086000: C:\WINDOWS\system32\RPCRT4.dll
(000000007e090000 - 000000007e0d1000: C:\WINDOWS\system32\GDI32.dll

*----> State Dump for Thread Id 0x6fc <----*

eax=00000001 ebx=00337ff8 ecx=00000000 edx=0012f17f esi=00000125 edi=00000000
eip=004357d0 esp=0012f130 ebp=0139ed88 iopl=0 nv up ei pl nz ac pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000212

*** WARNING: Unable to verify checksum for C:\Program Files\NetTransport
2\NetTransport.exe
*** ERROR: Module load completed but symbols could not be loaded for
C:\Program Files\NetTransport 2\NetTransport.exe
function: NetTransport
004357b8 95 xchg eax,ebp
004357b9 0c08 or al,0x8
004357bb 0000 add [eax],al
004357bd 6a5c push 0x5c
004357bf 52 push edx
004357c0 ff15d00a4800 call dword ptr [NetTransport+0x80ad0
(00480ad0)]
004357c6 83c408 add esp,0x8
004357c9 40 inc eax
004357ca 8d542450 lea edx,[esp+0x50]
004357ce 2bd0 sub edx,eax
FAULT ->004357d0 8a08 mov cl,[eax]
ds:0023:00000001=??
004357d2 880c02 mov [edx+eax],cl
004357d5 40 inc eax
004357d6 84c9 test cl,cl
004357d8 75f6 jnz NetTransport+0x357d0 (004357d0)
004357da 8b8554280000 mov eax,[ebp+0x2854]
004357e0 85c0 test eax,eax
004357e2 7407 jz NetTransport+0x357eb (004357eb)
004357e4 b809000000 mov eax,0x9
004357e9 eb78 jmp NetTransport+0x35863 (00435863)
004357eb 85ff test edi,edi

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be
wrong.
ChildEBP RetAddr Args to Child
0139ed88 00330178 00000000 00000000 00000000 NetTransport+0x357d0
00484384 00438430 00438570 004386d0 00000000 0x330178
004382a0 00000018 082444f6 56097401 041b81e8 NetTransport+0x38430

*----> Raw Stack Dump <----*
000000000012f130 f8 7f 33 00 00 00 00 00 - 94 f5 12 00 a7 e9 dd 73
...3............s
000000000012f140 00 00 00 00 00 00 00 00 - 25 01 00 00 30 01 00 00
.........%...0...
000000000012f150 38 00 00 00 38 85 33 00 - 7c 14 48 00 d6 06 05 05
8...8.3.|.H.....
000000000012f160 03 00 00 00 50 02 15 00 - bc db 09 00 00 00 00 00
.....P...........
000000000012f170 bc db 09 00 00 00 00 00 - 38 ff 33 00 38 ff 33 00
.........8.3.8.3.
000000000012f180 30 30 30 30 2d 30 30 2d - 30 30 20 30 30 3a 30 30
0000-00-00 00:00
000000000012f190 3a 30 30 2e 30 30 30 00 - 5f 73 65 61 72 63 68 5f
:00.000._search_
000000000012f1a0 63 64 2e 6a 70 67 00 00 - 65 73 2c 20 53 74 72 75
cd.jpg..es, Stru
000000000012f1b0 63 74 75 72 65 73 20 61 - 6e 64 20 50 72 6f 74 6f ctures
and Proto
000000000012f1c0 63 6f 6c 73 2e 70 70 74 - 00 34 2e 30 31 29 2e 70
cols.ppt.4.01).p
000000000012f1d0 64 66 00 53 70 65 65 64 - 00 0a 54 68 72 65 61 64
df.Speed..Thread
000000000012f1e0 28 73 29 00 0a 52 65 74 - 72 79 00 0a 55 52 4c 00
(s)..Retry..URL.
000000000012f1f0 0a 43 6f 6d 6d 65 6e 74 - 00 0a 43 72 65 61 74 69
..Comment..Creati
000000000012f200 6f 6e 20 54 69 6d 65 00 - 0a 43 6f 6d 70 6c 65 74 on
Time..Complet
000000000012f210 69 6f 6e 20 54 69 6d 65 - 00 f2 12 00 9a 61 f7 77 ion
Time.....a.w
000000000012f220 f8 f2 12 00 00 00 00 00 - 90 16 f5 77 a8 84 33 00
............w..3.
000000000012f230 4e 16 f5 77 b8 09 33 00 - 6a 16 f5 77 e4 06 05 07
N..w..3.j..w....
000000000012f240 b0 84 33 00 a7 e9 dd 73 - 18 cf 33 00 a7 e9 dd 73
...3....s..3....s
000000000012f250 04 00 00 00 88 f2 12 00 - 00 00 15 00 e6 17 f5 77
................w
000000000012f260 05 00 00 00 78 07 15 00 - 00 00 15 00 08 0f 19 00
.....x...........

*----> State Dump for Thread Id 0x788 <----*

eax=780015dd ebx=0017e550 ecx=77f5248c edx=00000000 esi=00000100 edi=00000000
eip=7ffe0304 esp=00e1fe28 ebp=00e1ff90 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202

function: <nosymbols>
7ffe02f2 0000 add [eax],al
7ffe02f4 0000 add [eax],al
7ffe02f6 0000 add [eax],al
*SharedUserSystemCall:
7ffe02f8 0000 add [eax],al
7ffe02fa 0000 add [eax],al
7ffe02fc 0000 add [eax],al
7ffe02fe 0000 add [eax],al
7ffe0300 8bd4 mov edx,esp
7ffe0302 0f34 sysenter
7ffe0304 c3 ret
7ffe0305 8bd4 mov edx,esp
7ffe0307 0f05 syscall
7ffe0309 c3 ret
7ffe030a 8ac8 mov cl,al
7ffe030c ff1570464d80 call dword ptr [804d4670]
7ffe0312 8b4510 mov eax,[ebp+0x10]
7ffe0315 33c9 xor ecx,ecx
7ffe0317 663908 cmp [eax],cx
7ffe031a 894dfc mov [ebp-0x4],ecx
7ffe031d 0f840d000000 je 7ffe0330

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\System32\ntdll.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\CRYPT32.dll -
ChildEBP RetAddr Args to Child
00e1fe24 77f762b7 780016a4 000000c4 00e1ff80 *SharedUserSystemCall+0xc (FPO:
[0,0,0])
00e1ff90 78001601 780019d6 00175ca8 77f79005
ntdll!ZwReplyWaitReceivePortEx+0xc
001648f0 ffffffff 000000d0 000000cc 00000000 RPCRT4+0x1601
00000000 00000000 00000000 00000000 00000000 0xffffffff

*----> Raw Stack Dump <----*
0000000000e1fe28 b7 62 f7 77 a4 16 00 78 - c4 00 00 00 80 ff e1 00
..b.w...x........
0000000000e1fe38 00 00 00 00 50 e5 17 00 - 60 ff e1 00 63 a1 4f 80
.....P...`...c.O.
0000000000e1fe48 7d b2 58 80 98 b2 58 80 - 64 3d d0 ee a8 f4 12 00
}.X...X.d=......
0000000000e1fe58 f4 b1 58 80 00 00 00 00 - 00 00 00 00 00 00 00 00
...X.............
0000000000e1fe68 00 00 00 00 18 a8 3c 85 - 40 6a 09 85 5c 6a 09 85
.......<.@j..\j..
0000000000e1fe78 d0 d9 68 e1 2b 00 00 00 - 88 3b d0 ee fc f8 57 80
...h.+....;....W.
0000000000e1fe88 2c 00 00 00 05 00 00 00 - 00 fb 57 80 00 00 00 00
,.........W.....
0000000000e1fe98 00 00 00 00 d8 a7 3c 85 - 10 d8 68 e1 05 00 00 00
.......<...h.....
0000000000e1fea8 05 00 00 00 58 27 04 e1 - 78 9a 01 e1 02 00 00 00
.....X'..x.......
0000000000e1feb8 fe ff f8 00 98 1f 0a e2 - 58 27 04 e1 ad ec 57 00
.........X'....W.
0000000000e1fec8 00 00 00 00 00 00 00 00 - 5c 00 52 00 ff ff ff ff
.........\.R.....
0000000000e1fed8 2c 3c d0 ee f0 f6 57 80 - 49 03 00 00 34 00 00 c0
,<....W.I...4...
0000000000e1fee8 40 6a 09 85 50 88 01 e1 - e4 6a 09 85 6c 3c d0 ee
@j..P....j..l<..
0000000000e1fef8 70 00 e2 84 c5 86 4e 80 - 08 3c d0 ee 04 00 00 00
p.....N..<......
0000000000e1ff08 00 00 00 00 70 00 e2 84 - 14 be 2a 85 08 3c d0 ee
.....p.....*..<..
0000000000e1ff18 8d ee 4e 80 d1 00 00 00 - bc 21 ed 84 00 ca 4e 80
...N......!....N.
0000000000e1ff28 08 ca 4e 80 8c 21 ed 84 - 20 20 ed 84 63 ed 58 80
...N..!.. ..c.X.
0000000000e1ff38 20 b0 ed 84 20 20 ed 84 - 2f 16 00 78 60 ff e1 00 ...
.../..x`...
0000000000e1ff48 4a 16 00 78 88 cb 15 00 - c8 56 17 00 f0 48 16 00
J..x.....V...H..
0000000000e1ff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff
.../M.....]......

Can anyone help me understand what has happened here ?
How can I fix this problem ?

TIA
 
G

Guest

Install symbols for drwtsn32.exe.

Open Help & Support » type "set up dr watson" in the search box » read the articles.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| My PC froze last night, I had to press reset to recover.
| This morning when I tried to run an app. NetTransport , the app. would not
| start.
| I watched the system processes using ProcessExplorer, I saw that
| NetTransport was trying to start but Dr. Watson popped up then they both
| stopped.
| Dr. Watson log shows similar "symbol errors" for several different apps. ie.
| App: C:\Program Files\NetTransport 2\NetTransport.exe
| App: C:\WINDOWS\explorer.exe
| App: C:\WINDOWS\system32\ntvdm.exe
| App: C:\Program Files\Mozilla Firefox\firefox.exe
|
| Application exception occurred:
| App: C:\Program Files\NetTransport 2\NetTransport.exe (pid=1964)
| When: 8/16/2004 @ 06:45:17.439
| Exception number: c0000005 (access violation)
|
| *----> System Information <----*
| Computer Name: ME-WY2KQYI23ZLJ
| User Name: me
| Terminal Session Id: 0
| Number of Processors: 1
| Processor Type: x86 Family 15 Model 2 Stepping 7
| Windows Version: 5.1
| Current Build: 2600
| Service Pack: 1
| Current Type: Uniprocessor Free
| Registered Organization:
| Registered Owner: me
|
| *----> Task List <----*
| 0 System Process
| 4 System
| 704 smss.exe
| 800 csrss.exe
| 824 winlogon.exe
| 872 services.exe
| 884 lsass.exe
| 1052 svchost.exe
| 1152 svchost.exe
| 1324 svchost.exe
| 1356 svchost.exe
| 1480 spoolsv.exe
| 1700 Explorer.EXE
| 1968 GEARSec.exe
| 128 svchost.exe
| 176 PQV2iSvc.exe
| 224 vsmon.exe
| 256 igfxtray.exe
| 380 hkcmd.exe
| 392 PRONoMgr.exe
| 524 SOUNDMAN.EXE
| 564 Winampa.exe
| 592 WZQKPICK.EXE
| 612 zonealarm.exe
| 656 HOTSYNC.EXE
| 1620 OUTLOOK.EXE
| 1964 NetTransport.exe
| 276 drwtsn32.exe
|
| *----> Module List <----*
| (0000000000400000 - 0000000000503000: C:\Program Files\NetTransport
| 2\NetTransport.exe
| (0000000000c40000 - 0000000000d13000: C:\Program Files\NetTransport
| 2\libssh.dll
| (0000000010000000 - 000000001001b000: C:\Program Files\NetTransport
| 2\libssl.dll
| (000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\UxTheme.dll
| (000000005fd00000 - 000000005fd0b000: C:\WINDOWS\System32\MFC42LOC.DLL
| (0000000063180000 - 00000000631e5000: C:\WINDOWS\system32\SHLWAPI.dll
| (0000000071950000 - 0000000071a34000:
| C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\COMCTL32.dll
| (0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HELP.dll
| (0000000071ab0000 - 0000000071ac5000: C:\WINDOWS\System32\WS2_32.dll
| (0000000071ad0000 - 0000000071ad8000: C:\WINDOWS\System32\WSOCK32.dll
| (0000000071c20000 - 0000000071c6e000: C:\WINDOWS\System32\NETAPI32.dll
| (0000000073dd0000 - 0000000073ec2000: C:\WINDOWS\System32\MFC42.DLL
| (0000000075a70000 - 0000000075b15000: C:\WINDOWS\system32\USERENV.dll
| (0000000075f40000 - 0000000075f5f000: C:\WINDOWS\system32\appHelp.dll
| (0000000076200000 - 0000000076298000: C:\WINDOWS\system32\WININET.dll
| (00000000762a0000 - 00000000762b0000: C:\WINDOWS\system32\MSASN1.dll
| (00000000762c0000 - 000000007634b000: C:\WINDOWS\system32\CRYPT32.dll
| (0000000076600000 - 000000007661b000: C:\WINDOWS\System32\CSCDLL.dll
| (0000000076620000 - 000000007666e000: C:\WINDOWS\System32\cscui.dll
| (0000000076670000 - 0000000076757000: C:\WINDOWS\System32\SETUPAPI.dll
| (00000000767f0000 - 0000000076814000: C:\WINDOWS\System32\schannel.dll
| (0000000076f90000 - 0000000076fa0000: C:\WINDOWS\System32\Secur32.dll
| (0000000076fd0000 - 0000000077048000: C:\WINDOWS\System32\CLBCATQ.DLL
| (0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes.dll
| (0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
| (00000000771b0000 - 00000000772d1000: C:\WINDOWS\system32\OLE32.DLL
| (00000000773d0000 - 0000000077bc7000: C:\WINDOWS\system32\SHELL32.dll
| (0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSION.dll
| (0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\msvcrt.dll
| (0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32.dll
| (0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI32.dll
| (0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel32.dll
| (0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.dll
| (0000000078000000 - 0000000078086000: C:\WINDOWS\system32\RPCRT4.dll
| (000000007e090000 - 000000007e0d1000: C:\WINDOWS\system32\GDI32.dll
|
| *----> State Dump for Thread Id 0x6fc <----*
|
| eax=00000001 ebx=00337ff8 ecx=00000000 edx=0012f17f esi=00000125 edi=00000000
| eip=004357d0 esp=0012f130 ebp=0139ed88 iopl=0 nv up ei pl nz ac pe nc
| cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000212
|
| *** WARNING: Unable to verify checksum for C:\Program Files\NetTransport
| 2\NetTransport.exe
| *** ERROR: Module load completed but symbols could not be loaded for
| C:\Program Files\NetTransport 2\NetTransport.exe
| function: NetTransport
| 004357b8 95 xchg eax,ebp
| 004357b9 0c08 or al,0x8
| 004357bb 0000 add [eax],al
| 004357bd 6a5c push 0x5c
| 004357bf 52 push edx
| 004357c0 ff15d00a4800 call dword ptr [NetTransport+0x80ad0
| (00480ad0)]
| 004357c6 83c408 add esp,0x8
| 004357c9 40 inc eax
| 004357ca 8d542450 lea edx,[esp+0x50]
| 004357ce 2bd0 sub edx,eax
| FAULT ->004357d0 8a08 mov cl,[eax]
| ds:0023:00000001=??
| 004357d2 880c02 mov [edx+eax],cl
| 004357d5 40 inc eax
| 004357d6 84c9 test cl,cl
| 004357d8 75f6 jnz NetTransport+0x357d0 (004357d0)
| 004357da 8b8554280000 mov eax,[ebp+0x2854]
| 004357e0 85c0 test eax,eax
| 004357e2 7407 jz NetTransport+0x357eb (004357eb)
| 004357e4 b809000000 mov eax,0x9
| 004357e9 eb78 jmp NetTransport+0x35863 (00435863)
| 004357eb 85ff test edi,edi
|
| *----> Stack Back Trace <----*
| WARNING: Stack unwind information not available. Following frames may be
| wrong.
| ChildEBP RetAddr Args to Child
| 0139ed88 00330178 00000000 00000000 00000000 NetTransport+0x357d0
| 00484384 00438430 00438570 004386d0 00000000 0x330178
| 004382a0 00000018 082444f6 56097401 041b81e8 NetTransport+0x38430
|
| *----> Raw Stack Dump <----*
| 000000000012f130 f8 7f 33 00 00 00 00 00 - 94 f5 12 00 a7 e9 dd 73
| ..3............s
| 000000000012f140 00 00 00 00 00 00 00 00 - 25 01 00 00 30 01 00 00
| ........%...0...
| 000000000012f150 38 00 00 00 38 85 33 00 - 7c 14 48 00 d6 06 05 05
| 8...8.3.|.H.....
| 000000000012f160 03 00 00 00 50 02 15 00 - bc db 09 00 00 00 00 00
| ....P...........
| 000000000012f170 bc db 09 00 00 00 00 00 - 38 ff 33 00 38 ff 33 00
| ........8.3.8.3.
| 000000000012f180 30 30 30 30 2d 30 30 2d - 30 30 20 30 30 3a 30 30
| 0000-00-00 00:00
| 000000000012f190 3a 30 30 2e 30 30 30 00 - 5f 73 65 61 72 63 68 5f
| :00.000._search_
| 000000000012f1a0 63 64 2e 6a 70 67 00 00 - 65 73 2c 20 53 74 72 75
| cd.jpg..es, Stru
| 000000000012f1b0 63 74 75 72 65 73 20 61 - 6e 64 20 50 72 6f 74 6f ctures
| and Proto
| 000000000012f1c0 63 6f 6c 73 2e 70 70 74 - 00 34 2e 30 31 29 2e 70
| cols.ppt.4.01).p
| 000000000012f1d0 64 66 00 53 70 65 65 64 - 00 0a 54 68 72 65 61 64
| df.Speed..Thread
| 000000000012f1e0 28 73 29 00 0a 52 65 74 - 72 79 00 0a 55 52 4c 00
| (s)..Retry..URL.
| 000000000012f1f0 0a 43 6f 6d 6d 65 6e 74 - 00 0a 43 72 65 61 74 69
| .Comment..Creati
| 000000000012f200 6f 6e 20 54 69 6d 65 00 - 0a 43 6f 6d 70 6c 65 74 on
| Time..Complet
| 000000000012f210 69 6f 6e 20 54 69 6d 65 - 00 f2 12 00 9a 61 f7 77 ion
| Time.....a.w
| 000000000012f220 f8 f2 12 00 00 00 00 00 - 90 16 f5 77 a8 84 33 00
| ...........w..3.
| 000000000012f230 4e 16 f5 77 b8 09 33 00 - 6a 16 f5 77 e4 06 05 07
| N..w..3.j..w....
| 000000000012f240 b0 84 33 00 a7 e9 dd 73 - 18 cf 33 00 a7 e9 dd 73
| ..3....s..3....s
| 000000000012f250 04 00 00 00 88 f2 12 00 - 00 00 15 00 e6 17 f5 77
| ...............w
| 000000000012f260 05 00 00 00 78 07 15 00 - 00 00 15 00 08 0f 19 00
| ....x...........
|
| *----> State Dump for Thread Id 0x788 <----*
|
| eax=780015dd ebx=0017e550 ecx=77f5248c edx=00000000 esi=00000100 edi=00000000
| eip=7ffe0304 esp=00e1fe28 ebp=00e1ff90 iopl=0 nv up ei pl nz na pe nc
| cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
|
| function: <nosymbols>
| 7ffe02f2 0000 add [eax],al
| 7ffe02f4 0000 add [eax],al
| 7ffe02f6 0000 add [eax],al
| *SharedUserSystemCall:
| 7ffe02f8 0000 add [eax],al
| 7ffe02fa 0000 add [eax],al
| 7ffe02fc 0000 add [eax],al
| 7ffe02fe 0000 add [eax],al
| 7ffe0300 8bd4 mov edx,esp
| 7ffe0302 0f34 sysenter
| 7ffe0304 c3 ret
| 7ffe0305 8bd4 mov edx,esp
| 7ffe0307 0f05 syscall
| 7ffe0309 c3 ret
| 7ffe030a 8ac8 mov cl,al
| 7ffe030c ff1570464d80 call dword ptr [804d4670]
| 7ffe0312 8b4510 mov eax,[ebp+0x10]
| 7ffe0315 33c9 xor ecx,ecx
| 7ffe0317 663908 cmp [eax],cx
| 7ffe031a 894dfc mov [ebp-0x4],ecx
| 7ffe031d 0f840d000000 je 7ffe0330
|
| *----> Stack Back Trace <----*
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\System32\ntdll.dll -
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\system32\RPCRT4.dll -
| WARNING: Stack unwind information not available. Following frames may be
| wrong.
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\system32\CRYPT32.dll -
| ChildEBP RetAddr Args to Child
| 00e1fe24 77f762b7 780016a4 000000c4 00e1ff80 *SharedUserSystemCall+0xc (FPO:
| [0,0,0])
| 00e1ff90 78001601 780019d6 00175ca8 77f79005
| ntdll!ZwReplyWaitReceivePortEx+0xc
| 001648f0 ffffffff 000000d0 000000cc 00000000 RPCRT4+0x1601
| 00000000 00000000 00000000 00000000 00000000 0xffffffff
|
| *----> Raw Stack Dump <----*
| 0000000000e1fe28 b7 62 f7 77 a4 16 00 78 - c4 00 00 00 80 ff e1 00
| .b.w...x........
| 0000000000e1fe38 00 00 00 00 50 e5 17 00 - 60 ff e1 00 63 a1 4f 80
| ....P...`...c.O.
| 0000000000e1fe48 7d b2 58 80 98 b2 58 80 - 64 3d d0 ee a8 f4 12 00
| }.X...X.d=......
| 0000000000e1fe58 f4 b1 58 80 00 00 00 00 - 00 00 00 00 00 00 00 00
| ..X.............
| 0000000000e1fe68 00 00 00 00 18 a8 3c 85 - 40 6a 09 85 5c 6a 09 85
| ......<.@j..\j..
| 0000000000e1fe78 d0 d9 68 e1 2b 00 00 00 - 88 3b d0 ee fc f8 57 80
| ..h.+....;....W.
| 0000000000e1fe88 2c 00 00 00 05 00 00 00 - 00 fb 57 80 00 00 00 00
| ,.........W.....
| 0000000000e1fe98 00 00 00 00 d8 a7 3c 85 - 10 d8 68 e1 05 00 00 00
| ......<...h.....
| 0000000000e1fea8 05 00 00 00 58 27 04 e1 - 78 9a 01 e1 02 00 00 00
| ....X'..x.......
| 0000000000e1feb8 fe ff f8 00 98 1f 0a e2 - 58 27 04 e1 ad ec 57 00
| ........X'....W.
| 0000000000e1fec8 00 00 00 00 00 00 00 00 - 5c 00 52 00 ff ff ff ff
| ........\.R.....
| 0000000000e1fed8 2c 3c d0 ee f0 f6 57 80 - 49 03 00 00 34 00 00 c0
| ,<....W.I...4...
| 0000000000e1fee8 40 6a 09 85 50 88 01 e1 - e4 6a 09 85 6c 3c d0 ee
| @j..P....j..l<..
| 0000000000e1fef8 70 00 e2 84 c5 86 4e 80 - 08 3c d0 ee 04 00 00 00
| p.....N..<......
| 0000000000e1ff08 00 00 00 00 70 00 e2 84 - 14 be 2a 85 08 3c d0 ee
| ....p.....*..<..
| 0000000000e1ff18 8d ee 4e 80 d1 00 00 00 - bc 21 ed 84 00 ca 4e 80
| ..N......!....N.
| 0000000000e1ff28 08 ca 4e 80 8c 21 ed 84 - 20 20 ed 84 63 ed 58 80
| ..N..!.. ..c.X.
| 0000000000e1ff38 20 b0 ed 84 20 20 ed 84 - 2f 16 00 78 60 ff e1 00 ....
| ../..x`...
| 0000000000e1ff48 4a 16 00 78 88 cb 15 00 - c8 56 17 00 f0 48 16 00
| J..x.....V...H..
| 0000000000e1ff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff
| ../M.....]......
|
| Can anyone help me understand what has happened here ?
| How can I fix this problem ?
|
| TIA
|
 
G

Guest

Sorry, forgot to trim.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| My PC froze last night, I had to press reset to recover.
| This morning when I tried to run an app. NetTransport , the app. would not
| start.
| I watched the system processes using ProcessExplorer, I saw that
| NetTransport was trying to start but Dr. Watson popped up then they both
| stopped.
| Dr. Watson log shows similar "symbol errors" for several different apps. ie.
| How can I fix this problem ?
|
| TIA
|
 
G

Guest

Hi,
I'm not worried if Dr. Watson has any problems with it's symbols.
The problem I want to understand and fix is why won't NetTransport run. It
was running OK yesterday before the crash, now it just disappears immediately
after it starts up. The only eveidence I have is the error messages from Dr.
Watson, which appears to me to be saying that NetTransport and Mozilla etc.
are having problems with their symbols, what ever they are ?
I found a thread in this forum about a similar problem with symbols but it
did not contain an explaination or a solution to the problem.
I am assuming the PC freezing last night was the cause of this problem and
I'm looking for some help.

TIA


» mrtee « said:
Install symbols for drwtsn32.exe.

Open Help & Support » type "set up dr watson" in the search box » read the articles.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| My PC froze last night, I had to press reset to recover.
| This morning when I tried to run an app. NetTransport , the app. would not
| start.
| I watched the system processes using ProcessExplorer, I saw that
| NetTransport was trying to start but Dr. Watson popped up then they both
| stopped.
| Dr. Watson log shows similar "symbol errors" for several different apps. ie.
| App: C:\Program Files\NetTransport 2\NetTransport.exe
| App: C:\WINDOWS\explorer.exe
| App: C:\WINDOWS\system32\ntvdm.exe
| App: C:\Program Files\Mozilla Firefox\firefox.exe
|
| Application exception occurred:
| App: C:\Program Files\NetTransport 2\NetTransport.exe (pid=1964)
| When: 8/16/2004 @ 06:45:17.439
| Exception number: c0000005 (access violation)
|
| *----> System Information <----*
| Computer Name: ME-WY2KQYI23ZLJ
| User Name: me
| Terminal Session Id: 0
| Number of Processors: 1
| Processor Type: x86 Family 15 Model 2 Stepping 7
| Windows Version: 5.1
| Current Build: 2600
| Service Pack: 1
| Current Type: Uniprocessor Free
| Registered Organization:
| Registered Owner: me
|
| *----> Task List <----*
| 0 System Process
| 4 System
| 704 smss.exe
| 800 csrss.exe
| 824 winlogon.exe
| 872 services.exe
| 884 lsass.exe
| 1052 svchost.exe
| 1152 svchost.exe
| 1324 svchost.exe
| 1356 svchost.exe
| 1480 spoolsv.exe
| 1700 Explorer.EXE
| 1968 GEARSec.exe
| 128 svchost.exe
| 176 PQV2iSvc.exe
| 224 vsmon.exe
| 256 igfxtray.exe
| 380 hkcmd.exe
| 392 PRONoMgr.exe
| 524 SOUNDMAN.EXE
| 564 Winampa.exe
| 592 WZQKPICK.EXE
| 612 zonealarm.exe
| 656 HOTSYNC.EXE
| 1620 OUTLOOK.EXE
| 1964 NetTransport.exe
| 276 drwtsn32.exe
|
| *----> Module List <----*
| (0000000000400000 - 0000000000503000: C:\Program Files\NetTransport
| 2\NetTransport.exe
| (0000000000c40000 - 0000000000d13000: C:\Program Files\NetTransport
| 2\libssh.dll
| (0000000010000000 - 000000001001b000: C:\Program Files\NetTransport
| 2\libssl.dll
| (000000005ad70000 - 000000005ada4000: C:\WINDOWS\System32\UxTheme.dll
| (000000005fd00000 - 000000005fd0b000: C:\WINDOWS\System32\MFC42LOC.DLL
| (0000000063180000 - 00000000631e5000: C:\WINDOWS\system32\SHLWAPI.dll
| (0000000071950000 - 0000000071a34000:
| C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\COMCTL32.dll
| (0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HELP.dll
| (0000000071ab0000 - 0000000071ac5000: C:\WINDOWS\System32\WS2_32.dll
| (0000000071ad0000 - 0000000071ad8000: C:\WINDOWS\System32\WSOCK32.dll
| (0000000071c20000 - 0000000071c6e000: C:\WINDOWS\System32\NETAPI32.dll
| (0000000073dd0000 - 0000000073ec2000: C:\WINDOWS\System32\MFC42.DLL
| (0000000075a70000 - 0000000075b15000: C:\WINDOWS\system32\USERENV.dll
| (0000000075f40000 - 0000000075f5f000: C:\WINDOWS\system32\appHelp.dll
| (0000000076200000 - 0000000076298000: C:\WINDOWS\system32\WININET.dll
| (00000000762a0000 - 00000000762b0000: C:\WINDOWS\system32\MSASN1.dll
| (00000000762c0000 - 000000007634b000: C:\WINDOWS\system32\CRYPT32.dll
| (0000000076600000 - 000000007661b000: C:\WINDOWS\System32\CSCDLL.dll
| (0000000076620000 - 000000007666e000: C:\WINDOWS\System32\cscui.dll
| (0000000076670000 - 0000000076757000: C:\WINDOWS\System32\SETUPAPI.dll
| (00000000767f0000 - 0000000076814000: C:\WINDOWS\System32\schannel.dll
| (0000000076f90000 - 0000000076fa0000: C:\WINDOWS\System32\Secur32.dll
| (0000000076fd0000 - 0000000077048000: C:\WINDOWS\System32\CLBCATQ.DLL
| (0000000077050000 - 0000000077115000: C:\WINDOWS\System32\COMRes.dll
| (0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
| (00000000771b0000 - 00000000772d1000: C:\WINDOWS\system32\OLE32.DLL
| (00000000773d0000 - 0000000077bc7000: C:\WINDOWS\system32\SHELL32.dll
| (0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSION.dll
| (0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\msvcrt.dll
| (0000000077d40000 - 0000000077dcc000: C:\WINDOWS\system32\USER32.dll
| (0000000077dd0000 - 0000000077e5d000: C:\WINDOWS\system32\ADVAPI32.dll
| (0000000077e60000 - 0000000077f46000: C:\WINDOWS\system32\kernel32.dll
| (0000000077f50000 - 0000000077ff7000: C:\WINDOWS\System32\ntdll.dll
| (0000000078000000 - 0000000078086000: C:\WINDOWS\system32\RPCRT4.dll
| (000000007e090000 - 000000007e0d1000: C:\WINDOWS\system32\GDI32.dll
|
| *----> State Dump for Thread Id 0x6fc <----*
|
| eax=00000001 ebx=00337ff8 ecx=00000000 edx=0012f17f esi=00000125 edi=00000000
| eip=004357d0 esp=0012f130 ebp=0139ed88 iopl=0 nv up ei pl nz ac pe nc
| cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000212
|
| *** WARNING: Unable to verify checksum for C:\Program Files\NetTransport
| 2\NetTransport.exe
| *** ERROR: Module load completed but symbols could not be loaded for
| C:\Program Files\NetTransport 2\NetTransport.exe
| function: NetTransport
| 004357b8 95 xchg eax,ebp
| 004357b9 0c08 or al,0x8
| 004357bb 0000 add [eax],al
| 004357bd 6a5c push 0x5c
| 004357bf 52 push edx
| 004357c0 ff15d00a4800 call dword ptr [NetTransport+0x80ad0
| (00480ad0)]
| 004357c6 83c408 add esp,0x8
| 004357c9 40 inc eax
| 004357ca 8d542450 lea edx,[esp+0x50]
| 004357ce 2bd0 sub edx,eax
| FAULT ->004357d0 8a08 mov cl,[eax]
| ds:0023:00000001=??
| 004357d2 880c02 mov [edx+eax],cl
| 004357d5 40 inc eax
| 004357d6 84c9 test cl,cl
| 004357d8 75f6 jnz NetTransport+0x357d0 (004357d0)
| 004357da 8b8554280000 mov eax,[ebp+0x2854]
| 004357e0 85c0 test eax,eax
| 004357e2 7407 jz NetTransport+0x357eb (004357eb)
| 004357e4 b809000000 mov eax,0x9
| 004357e9 eb78 jmp NetTransport+0x35863 (00435863)
| 004357eb 85ff test edi,edi
|
| *----> Stack Back Trace <----*
| WARNING: Stack unwind information not available. Following frames may be
| wrong.
| ChildEBP RetAddr Args to Child
| 0139ed88 00330178 00000000 00000000 00000000 NetTransport+0x357d0
| 00484384 00438430 00438570 004386d0 00000000 0x330178
| 004382a0 00000018 082444f6 56097401 041b81e8 NetTransport+0x38430
|
| *----> Raw Stack Dump <----*
| 000000000012f130 f8 7f 33 00 00 00 00 00 - 94 f5 12 00 a7 e9 dd 73
| ..3............s
| 000000000012f140 00 00 00 00 00 00 00 00 - 25 01 00 00 30 01 00 00
| ........%...0...
| 000000000012f150 38 00 00 00 38 85 33 00 - 7c 14 48 00 d6 06 05 05
| 8...8.3.|.H.....
| 000000000012f160 03 00 00 00 50 02 15 00 - bc db 09 00 00 00 00 00
| ....P...........
| 000000000012f170 bc db 09 00 00 00 00 00 - 38 ff 33 00 38 ff 33 00
| ........8.3.8.3.
| 000000000012f180 30 30 30 30 2d 30 30 2d - 30 30 20 30 30 3a 30 30
| 0000-00-00 00:00
| 000000000012f190 3a 30 30 2e 30 30 30 00 - 5f 73 65 61 72 63 68 5f
| :00.000._search_
| 000000000012f1a0 63 64 2e 6a 70 67 00 00 - 65 73 2c 20 53 74 72 75
| cd.jpg..es, Stru
| 000000000012f1b0 63 74 75 72 65 73 20 61 - 6e 64 20 50 72 6f 74 6f ctures
| and Proto
| 000000000012f1c0 63 6f 6c 73 2e 70 70 74 - 00 34 2e 30 31 29 2e 70
| cols.ppt.4.01).p
| 000000000012f1d0 64 66 00 53 70 65 65 64 - 00 0a 54 68 72 65 61 64
| df.Speed..Thread
| 000000000012f1e0 28 73 29 00 0a 52 65 74 - 72 79 00 0a 55 52 4c 00
| (s)..Retry..URL.
| 000000000012f1f0 0a 43 6f 6d 6d 65 6e 74 - 00 0a 43 72 65 61 74 69
| .Comment..Creati
| 000000000012f200 6f 6e 20 54 69 6d 65 00 - 0a 43 6f 6d 70 6c 65 74 on
| Time..Complet
| 000000000012f210 69 6f 6e 20 54 69 6d 65 - 00 f2 12 00 9a 61 f7 77 ion
| Time.....a.w
| 000000000012f220 f8 f2 12 00 00 00 00 00 - 90 16 f5 77 a8 84 33 00
| ...........w..3.
| 000000000012f230 4e 16 f5 77 b8 09 33 00 - 6a 16 f5 77 e4 06 05 07
| N..w..3.j..w....
| 000000000012f240 b0 84 33 00 a7 e9 dd 73 - 18 cf 33 00 a7 e9 dd 73
| ..3....s..3....s
| 000000000012f250 04 00 00 00 88 f2 12 00 - 00 00 15 00 e6 17 f5 77
| ...............w
| 000000000012f260 05 00 00 00 78 07 15 00 - 00 00 15 00 08 0f 19 00
| ....x...........
|
| *----> State Dump for Thread Id 0x788 <----*
|
| eax=780015dd ebx=0017e550 ecx=77f5248c edx=00000000 esi=00000100 edi=00000000
| eip=7ffe0304 esp=00e1fe28 ebp=00e1ff90 iopl=0 nv up ei pl nz na pe nc
| cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202
|
| function: <nosymbols>
| 7ffe02f2 0000 add [eax],al
| 7ffe02f4 0000 add [eax],al
| 7ffe02f6 0000 add [eax],al
| *SharedUserSystemCall:
| 7ffe02f8 0000 add [eax],al
| 7ffe02fa 0000 add [eax],al
| 7ffe02fc 0000 add [eax],al
| 7ffe02fe 0000 add [eax],al
| 7ffe0300 8bd4 mov edx,esp
| 7ffe0302 0f34 sysenter
| 7ffe0304 c3 ret
| 7ffe0305 8bd4 mov edx,esp
| 7ffe0307 0f05 syscall
| 7ffe0309 c3 ret
| 7ffe030a 8ac8 mov cl,al
| 7ffe030c ff1570464d80 call dword ptr [804d4670]
| 7ffe0312 8b4510 mov eax,[ebp+0x10]
| 7ffe0315 33c9 xor ecx,ecx
| 7ffe0317 663908 cmp [eax],cx
| 7ffe031a 894dfc mov [ebp-0x4],ecx
| 7ffe031d 0f840d000000 je 7ffe0330
|
| *----> Stack Back Trace <----*
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\System32\ntdll.dll -
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\system32\RPCRT4.dll -
| WARNING: Stack unwind information not available. Following frames may be
| wrong.
| *** ERROR: Symbol file could not be found. Defaulted to export symbols for
| C:\WINDOWS\system32\CRYPT32.dll -
| ChildEBP RetAddr Args to Child
| 00e1fe24 77f762b7 780016a4 000000c4 00e1ff80 *SharedUserSystemCall+0xc (FPO:
| [0,0,0])
| 00e1ff90 78001601 780019d6 00175ca8 77f79005
| ntdll!ZwReplyWaitReceivePortEx+0xc
| 001648f0 ffffffff 000000d0 000000cc 00000000 RPCRT4+0x1601
| 00000000 00000000 00000000 00000000 00000000 0xffffffff
|
| *----> Raw Stack Dump <----*
| 0000000000e1fe28 b7 62 f7 77 a4 16 00 78 - c4 00 00 00 80 ff e1 00
| .b.w...x........
| 0000000000e1fe38 00 00 00 00 50 e5 17 00 - 60 ff e1 00 63 a1 4f 80
| ....P...`...c.O.
| 0000000000e1fe48 7d b2 58 80 98 b2 58 80 - 64 3d d0 ee a8 f4 12 00
| }.X...X.d=......
| 0000000000e1fe58 f4 b1 58 80 00 00 00 00 - 00 00 00 00 00 00 00 00
| ..X.............
| 0000000000e1fe68 00 00 00 00 18 a8 3c 85 - 40 6a 09 85 5c 6a 09 85
| ......<.@j..\j..
| 0000000000e1fe78 d0 d9 68 e1 2b 00 00 00 - 88 3b d0 ee fc f8 57 80
| ..h.+....;....W.
| 0000000000e1fe88 2c 00 00 00 05 00 00 00 - 00 fb 57 80 00 00 00 00
| ,.........W.....
| 0000000000e1fe98 00 00 00 00 d8 a7 3c 85 - 10 d8 68 e1 05 00 00 00
| ......<...h.....
| 0000000000e1fea8 05 00 00 00 58 27 04 e1 - 78 9a 01 e1 02 00 00 00
| ....X'..x.......
| 0000000000e1feb8 fe ff f8 00 98 1f 0a e2 - 58 27 04 e1 ad ec 57 00
| ........X'....W.
| 0000000000e1fec8 00 00 00 00 00 00 00 00 - 5c 00 52 00 ff ff ff ff
| ........\.R.....
| 0000000000e1fed8 2c 3c d0 ee f0 f6 57 80 - 49 03 00 00 34 00 00 c0
| ,<....W.I...4...
| 0000000000e1fee8 40 6a 09 85 50 88 01 e1 - e4 6a 09 85 6c 3c d0 ee
| @j..P....j..l<..
| 0000000000e1fef8 70 00 e2 84 c5 86 4e 80 - 08 3c d0 ee 04 00 00 00
| p.....N..<......
| 0000000000e1ff08 00 00 00 00 70 00 e2 84 - 14 be 2a 85 08 3c d0 ee
| ....p.....*..<..
| 0000000000e1ff18 8d ee 4e 80 d1 00 00 00 - bc 21 ed 84 00 ca 4e 80
| ..N......!....N.
| 0000000000e1ff28 08 ca 4e 80 8c 21 ed 84 - 20 20 ed 84 63 ed 58 80
| ..N..!.. ..c.X.
| 0000000000e1ff38 20 b0 ed 84 20 20 ed 84 - 2f 16 00 78 60 ff e1 00 ....
| ../..x`...
| 0000000000e1ff48 4a 16 00 78 88 cb 15 00 - c8 56 17 00 f0 48 16 00
| J..x.....V...H..
| 0000000000e1ff58 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff
| ../M.....]......
|
| Can anyone help me understand what has happened here ?
| How can I fix this problem ?
|
| TIA
|
Click to expand...
 
G

Guest

I did try and follow the HSC procedure to install symbols but the directory
it specifies on my Win XP Pro CDROM does not exist. Any idea where else I can
get a copy of the symbols stuff that is supposed to be on the CDROM ?
 

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