Application runs on computer A, but not computer B. Troubleshootin

[Guest]

How does one begin troubleshooting an application that appears to install
correctly but fails to start in Windows XP ?

Background: I am trying to install the same application on two nearly
identical Windows XP workstations. The application (Maxon NET render)
installs and runs fine on computer A. On computer B, however, after the
application appears to install without error it simply does not start.
Clicking the application shortcuts or the executable itself causes the
computer to think for a moment, the mouse icon turns into a spinning
hourglass for a few seconds, then nothing happens. The application has been
uninstalled and reinstalled several times. Antivirus programs have been
disabled. I have no idea how to proceed.

How do you troubleshoot an application that starts on one Windows XP
computer but willl not start on a nearly identical computer?

 

[Guest]

Have you checked in Task Manager, under the Processes tab, to see if the
process is running (although it may not be visible)? I've got a program that
does this and it gives me fits!!! It's some sort of adjustment within the
program itself!

 

[Guest]

No, the process definitely is not running.

Have you checked in Task Manager, under the Processes tab, to see if the
process is running (although it may not be visible)? I've got a program that
does this and it gives me fits!!! It's some sort of adjustment within the
program itself!

 

[Jerry]

I have almost the same identical problem with Xara's Webstyle 4. I use
mobile trays with different hard drives. Webstyle installs and runs fine on
a 40 gb HD, but on my 80gb hard drive, the templates will NOT install and
will NOT run without the templates.

Xara has NOT been helpful at all solving this problem. It seems to be a
mystery. Any comments would be helpful.