Application errors during shut down

[Liz]

I'm getting applications errors every so often while my computer shuts down
referencing a a function that could not read the memory, something sort of
like this:

The instruction at 0X000E4a50 reference memory at 0X000E4a50. the memory
could not be "written"

That's not the exact message, as I still don't know what it refers to. All I
know is when it occurs, it asks me to either terminate or debug it, and it
turns the top bar on that window black just before the screen turns off.

One other time this same error came up, I was using my Verizon Yahoo!
browser and after clicking OK it forced it to close while I was workingon
something. I look in the event viewer and found this:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/15/2008
Time: 9:55:17 PM
User: N/A
Computer: FRC59EA-LT
Description:
Faulting application ybrowser.exe, version 2006.8.11.3, faulting module
qtplugin.ocx, version 7.3.1.70, fault address 0x00002a25.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 79 62 72 ure ybr
0018: 6f 77 73 65 72 2e 65 78 owser.ex
0020: 65 20 32 30 30 36 2e 38 e 2006.8
0028: 2e 31 31 2e 33 20 69 6e .11.3 in
0030: 20 71 74 70 6c 75 67 69 qtplugi
0038: 6e 2e 6f 63 78 20 37 2e n.ocx 7.
0040: 33 2e 31 2e 37 30 20 61 3.1.70 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 30 32 61 32 00002a2
0058: 35 0d 0a 5..

This has only happened that one time, and two minutes later when I shut down
it did the black top bar error again.

 

[nass]

I'm getting applications errors every so often while my computer shuts down
referencing a a function that could not read the memory, something sort of
like this:

The instruction at 0X000E4a50 reference memory at 0X000E4a50. the memory
could not be "written"

That's not the exact message, as I still don't know what it refers to. All I
know is when it occurs, it asks me to either terminate or debug it, and it
turns the top bar on that window black just before the screen turns off.

One other time this same error came up, I was using my Verizon Yahoo!
browser and after clicking OK it forced it to close while I was workingon
something. I look in the event viewer and found this:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/15/2008
Time: 9:55:17 PM
User: N/A
Computer: FRC59EA-LT
Description:
Faulting application ybrowser.exe, version 2006.8.11.3, faulting module
qtplugin.ocx, version 7.3.1.70, fault address 0x00002a25.

This has only happened that one time, and two minutes later when I shut down
it did the black top bar error again.

This indicate that you have Yahoo IE browser and the Plug-ins for QuickTime!.

Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.

Black Viper's Top tweaks for a faster PC
http://www.blackviper.com/WinXP/supertweaks.htm

StartupList Index
http://www.castlecops.com/StartupList.html

3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp
You may need to reposition/reset the RAM sticks in their slots.
How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
HTH.
nass