application error at shut down

[Guest]

I am getting an application error message "loctlsvc.exe 000142" when I shut
down my computer. If I click ok, the system closes. What is the problem and
should I do anything about it?

 

[Rick \Nutcase\ Rogers]

Hi,

Update your antivirus software and run a full system scan in safe mode.

Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us/tpl/v5/nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

Also, you may use this free on-line scanner:
http://housecall.trendmicro.com/

Symantec also distributes many free removal tools that are virus-specific:
http://securityresponse.symantec.com/avcenter/tools.list.html

Many are best run in Safe mode to minimize interference. Most will resist
removal in normal mode where they are active.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

Emergency system tools:
http://www.dougknox.com/xp/utils/xp_emerutils.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Mark L. Ferguson]

A shutdown troubleshooter http://aumha.org/a/shtdwnxp.htm