Anyone know what's going on with my "help" setup

[Ron]

Hi All,

I've installed Office2000Pro on several machines in the past and each one
acts this way. I'll be in Access and click "help". Sometimes it runs, and
sometimes it comes up with this screen on the right panel:

The Windows Help application isn't available. If the MSDN library viewer is
on your computer, make sure it is on your path. If it isn't on your
computer, you must install it before you can view Help.

Other times, it'll run fine. Same with VBA help screen. Then, if it won't
run the 1st time, I click it again and it'll run fine..except for the
problems below.

When it does run appropriately, there are areas where I get no response at
all. Like, someone asked about creating a relationship in code recently and
a responder suggested checking out "Creating Relations" in the help. I did
so on mine, and came up with 3 topics, the 1st 2 of which do nothing at all.
I click on the first and nothing happens--no help screen is loaded. Same
with the second one. The 3rd one will list all the commands.

So, would appear I have gaps in my help system. Can anyone help me fix this
with just this limited info? Anyone experienced this? Do I need to load
some other reference (I have DAO 3.6 loaded already...)? Maybe a bad
original Office2000 CD?

Very frustrating--it's ALWAYS done this, and I just grab another reference
manual...but it would be nice to see Help work the way it's supposed to.

TIA, ron

 

[Arvin Meyer [MVP]]

Starting with Access 2000, the help system is not programmed or managed by
the Access Team. All help is in HTML and managed by the Office Help Team.
One of the Help MVPs may be able to answer your question in:

microsoft.public.helpauthoring