Antivirus XP 2008

[Allyson]

I REALLY hope someone can help me! I keep getting these error messages saying
my "Computer is infected. Get an antivirus or spyware remover to clean it".
And then I get redirected to a window advising me to purchase "Antivirus XP
2008". Has anyone else received these messages? Is this a genuine Microsoft
product? I have Nod32 Antivirus. And I had been using Spybot regularly which
was working really well but it has suddenly stopped working. Can anyone help
me to get rid of these messages?

 

[Mike Hall - MVP]

I REALLY hope someone can help me! I keep getting these error messages
saying
my "Computer is infected. Get an antivirus or spyware remover to clean
it".
And then I get redirected to a window advising me to purchase "Antivirus
XP
2008". Has anyone else received these messages? Is this a genuine
Microsoft
product? I have Nod32 Antivirus. And I had been using Spybot regularly
which
was working really well but it has suddenly stopped working. Can anyone
help
me to get rid of these messages?

No it is is not a Microsoft product..

Try here for removal instruction..

http://www.bleepingcomputer.com/malware-removal/remove-antivirus-xp-2008


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

[Allyson]

No it is is not a Microsoft product..

Try here for removal instruction..

http://www.bleepingcomputer.com/malware-removal/remove-antivirus-xp-2008


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx




Mike,

Thanks for your help so far.....now I need more. I have installed
Malwarebytes Anti-Malware and I can get the scan started but after about 5
minutes of scanning my computer shuts itself down and re-starts and then I
have to start the scan all over again! I can't get the scan finished. HELP!!
Obviously I am very much a beginner when it comes to computer so I need all
the help I can get!

Allyson.

 

[The Real Truth MVP]

Use my free Remove-it software, it will remove that malware from your
system. Download it here http://pcbutts1.com/downloads/tools/tools.htm

 

[Alias]

Thanks for your help so far.....now I need more. I have installed
Malwarebytes Anti-Malware and I can get the scan started but after about 5
minutes of scanning my computer shuts itself down and re-starts and then I
have to start the scan all over again! I can't get the scan finished. HELP!!
Obviously I am very much a beginner when it comes to computer so I need all
the help I can get!

Allyson.

Try it in Safe Mode, the Safe Mode that doesn't include networking. Hit
F8 continually right after the beep that comes from inside the computer
when you reboot and then choose the one at the top of the list that says
Safe Mode.

Alias

 

[Allyson]

Try it in Safe Mode, the Safe Mode that doesn't include networking. Hit
F8 continually right after the beep that comes from inside the computer
when you reboot and then choose the one at the top of the list that says
Safe Mode.

Alias
Mike...you are my hero! It's fixed!!!! Thank you so much, and thanks to the others who offered help also.

What are your thoughts on Spybot? Is it a waste of time?
Allyson

 

[Sunny]

| | >I REALLY hope someone can help me! I keep getting these error messages
| >saying
| > my "Computer is infected. Get an antivirus or spyware remover to clean
| > it".
| > And then I get redirected to a window advising me to purchase
"Antivirus
| > XP
| > 2008". Has anyone else received these messages? Is this a genuine
| > Microsoft
| > product? I have Nod32 Antivirus. And I had been using Spybot regularly
| > which
| > was working really well but it has suddenly stopped working. Can
anyone
| > help
| > me to get rid of these messages?
|
|
|
| No it is is not a Microsoft product..
|
| Try here for removal instruction..
|
| http://www.bleepingcomputer.com/malware-removal/remove-antivirus-xp-2008

Second that Removed the rotten thing from next door neighbours PC
yesterday using their removal tool.

Also downloaded and installed Spybot for her :
http://www.safer-networking.org/en/download/index.html

It found the few files and folders that the removal tool could not remove.

 

[Kayman]

What are your thoughts on Spybot? Is it a waste of time?
Allyson

Spybot S&D is okay but wouldn't solve your problem.

Try:
Kaspersky's AVPTool
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
There's no updating involved since the scanning engine is updated
several times a day and you simply download the updated scanner whenever
you want to do a scan.

Also:
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is required in any of the below fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for
the respective HJT forum.

http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29
http://forums.whatthetech.com/HijackThis_Logs_and_Infections_Removal_f27.html
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.bleepingcomputer.com/forums/forum22.html
http://www.spywarewarrior.com/viewforum.php?f=5
http://www.thespykiller.co.uk/index.php?board=3.0
http://castlecops.com/forum67.html

FYI:
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
Alternatively:
click onto Start==>Run, type "msconfig" (without quotation marks), click
OK. Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click
Restart. To go back to Normal Mode, you must access the System
Configuration utility again and click the General tab then click/check the
radio button 'Normal Startup'- load all device drivers and services'.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222

Good luck

 

[neutrino]

:









Thanks for your help so far.....now I need more. I have installed
Malwarebytes Anti-Malware and I can get the scan started but after about 5
minutes of scanning my computer shuts itself down and re-starts and then I
have to start the scan all over again! I can't get the scan finished. HELP!!
Obviously I am very much a beginner when it comes to computer so I need all
the help I can get!

Allyson.- Hide quoted text -

- Show quoted text -

Hope things are getting better for you now, and your free from this
AV2008,
there is another prog I'm very pleased with - Ashampoo AntiSpyware,
I know they have a tendency to regularly send out emails on their
products
after you'v downloaded and signed up - but there products ARE good..
this one might be worth a look at.

 

[Alias]

What are your thoughts on Spybot? Is it a waste of time?
Allyson

I have installed on all my Windows machines.

Alias

 

[graemehayhow]

I REALLY hope someone can help me! I keep getting these error messages saying
my "Computer is infected. Get an antivirus or spyware remover to clean it".
And then I get redirected to a window advising me to purchase "Antivirus XP
2008". Has anyone else received these messages? Is this a genuine Microsoft
product? I have Nod32 Antivirus. And I had been using Spybot regularly which
was working really well but it has suddenly stopped working. Can anyone help
me to get rid of these messages?

 

[LisaBendel]

Dear Mike...I read this post with interest, as this virus invaded my computer
last night. By this morning, the computer is virtually useless...it logs off
immediately following logon, even in safe mode. I am unable to start the
computer in safe mode or any other mode, for that matter. I have a couple of
removal programs copied to a CD, but am unable to run the CD on my computer
due to not being able to get into Windows. I've tried safe mode command
prompt and that won't load either. Do you have any suggestions for me?
Thanks in advance.
Lisa

 

[David H. Lipman]

From: "LisaBendel" <[email protected]>

| Dear Mike...I read this post with interest, as this virus invaded my computer
| last night. By this morning, the computer is virtually useless...it logs off
| immediately following logon, even in safe mode. I am unable to start the
| computer in safe mode or any other mode, for that matter. I have a couple of
| removal programs copied to a CD, but am unable to run the CD on my computer
| due to not being able to get into Windows. I've tried safe mode command
| prompt and that won't load either. Do you have any suggestions for me?
| Thanks in advance.
| Lisa

Wipe the PC and re-install WinXp SP3.

Your problems are far beyond this fake and fraudulent anti malware tool.

 

[LisaBendel]

I went ahead and did a system recovery...I could not spend any more time on
this...it has consumed two full evenings...LOL. Now my computer is clean
(and empty!). Thanks for replying, though! Another thought...I was looking
at pictures of a cemetary where my father is buried (morbid, I know...I'm
weird), and THAT'S when disaster struck in the form of this "cancer"...I
wonder how it got past my anti-virus and firewall programs??? Any thoughts?
Thanks again.
Lisa