Antivirus Page Not Found!

[jackie]

Hope you can help.
As of today I have been unable to open any web pages that are associated
with antivirus.. eg nortons etc.

I seem to remember reading somewhere that a virus can do this.

I am running nortons and it is completly up to date but has not picked
anything up at all.

I did manage to get onto the Trend Micro House Call site and did a scan from
there which picked up 13 viruses...

How come nortons did not pick them up? and if i do have a virus that is
preventing me accessing these pages what could it be and once i do manage to
remove it will I be able to gain automatic access to the pages or will I
have to do something else...

Thanks

Jackie

 

[null]

Hope you can help.
As of today I have been unable to open any web pages that are associated
with antivirus.. eg nortons etc.

I seem to remember reading somewhere that a virus can do this.

I am running nortons and it is completly up to date but has not picked
anything up at all.

I did manage to get onto the Trend Micro House Call site and did a scan from
there which picked up 13 viruses...

How come nortons did not pick them up?

Because it's been disabled by malware I suppose. You need to learn how
to prevent getting infected without relying on an av product:

http://www.claymania.com/safe-hex.html

and if i do have a virus that is
preventing me accessing these pages what could it be

A number of malwares do this. Where's the list of malwares that Trend
found?

and once i do manage to
remove it will I be able to gain automatic access to the pages

"it"??? Or "them"? Seems like you have some work cut out for you.
Maybe the Sysclean program at my web site will be of some help.


Art
http://www.epix.net/~artnpeg

 

[taff]

Hope you can help.
As of today I have been unable to open any web pages that are associated
with antivirus.. eg nortons etc.

I seem to remember reading somewhere that a virus can do this.

I am running nortons and it is completly up to date but has not picked
anything up at all.

I did manage to get onto the Trend Micro House Call site and did a scan from
there which picked up 13 viruses...

How come nortons did not pick them up? and if i do have a virus that is
preventing me accessing these pages what could it be and once i do manage to
remove it will I be able to gain automatic access to the pages or will I
have to do something else...

Thanks

Jackie

Try restarting in safe mode and running a Norton scan.
If that will not work, use the norton CD to boot and scan from there.

Taff....................



www.sounds-pa.com | www.thecomputerworkshop.com