antispyware freezing

[David G]

Ran scan for first time...found about 16 items of
adware/malware...finished scan and gave
message...calculating scan results...then determining the
recommended action for detected threats...program freezes
at this point.

Have tried scan 3 times...same thing happens each
time...trying to close program causes pc to crash.

Any ideas?

 

[Andre Da Costa]

Download CCleaner, www.ccleaner.com and remove all temporarily junk.
Also clean registry with "Issues".

Download/Install Lavasofts Adaware
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022-10399602.html?tag=list

After install upgrade Adaware definitions with "Check for updates".

Restart in safe mode, press F8 during reboot just before Windows flag
screen appears.

Scan with both MSAS and Lavasoft Adaware, choose "full scans".

--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm