Another malfunctioning ATI software

[Brian]

I used an ati pci tuner card a few years back for a long time and was very
pleased with it. Now I live off a notebook in school and bought the usb tv
tuner to watch TV on the notebook (a dell - 8months old) for the extreme
boredoms.

Everything installed alright, drivers, software, no problems. The problem is
the ati tv tuner software. If I load the tv program I get the error:

The TV player failed to initialize the video. Ensure the correct video
drivers have been installed and close any applications which may be playing
video such as DVD or WebTV before attempting to restart TV.

I searched literally hundreds of google and google group pages with no luck
to fix the software. Total uninstall, removed *all* remains of ati files,
reinstalled directx, video drivers, used the cd software and latest from the
ati website, none work. No other video capturing or remote sharing programs
being used.

I know it is the software because I loaded virtualdub and within vdub I
could see the video of a channel. So I know the tuner works and it sends the
video to my notebook, but the ati software is bunk. How can I fix the ati
software? Any help would be greatly appreciated, else next week this thing
is going back and I will swear off ATI for the rest of my computing days.

thanks to all
brian

 

[Dark Avenger]

I used an ati pci tuner card a few years back for a long time and was
very pleased with it. Now I live off a notebook in school and bought the
usb tv tuner to watch TV on the notebook (a dell - 8months old) for the
extreme boredoms.

Everything installed alright, drivers, software, no problems. The
problem is the ati tv tuner software. If I load the tv program I get the
error:

The TV player failed to initialize the video. Ensure the correct video
drivers have been installed and close any applications which may be
playing video such as DVD or WebTV before attempting to restart TV.

I searched literally hundreds of google and google group pages with no
luck to fix the software. Total uninstall, removed *all* remains of ati
files, reinstalled directx, video drivers, used the cd software and
latest from the ati website, none work. No other video capturing or
remote sharing programs being used.

I know it is the software because I loaded virtualdub and within vdub I
could see the video of a channel. So I know the tuner works and it sends
the video to my notebook, but the ati software is bunk. How can I fix
the ati software? Any help would be greatly appreciated, else next week
this thing is going back and I will swear off ATI for the rest of my
computing days.

thanks to all
brian

I guess you speak about MMC ...well MMC version 9 is already out..have you
updated it?

 

[Klaus Opel]

Hi,

I guess you speak about MMC ...well MMC version 9 is already out..have you
updated it?

if you go to the ATI page you'll find that you have to use a special
version of MMC 7.4 with the TV-wonder USB.

Klaus

 

[johns]

Try running the .exe in Win98 compatibility mode.

johns