Anitvirus 2009

[Kim Doyle]

Hi ... I took a quick scan through the posts and haven't seen this problem
so any advice would be appreciated.

Last week, I installed Windows Updates to my computer as requested ... As
part of this update, Anitvirus 2009 was installed on my computer. It
immediately scanned my computer and reported that there were 40+ critical
viruses and malware programs running on my computer, did I want to remove
them? Of course I was a little shocked, since every time McAfee runs a
scan, it finds nothing. I said yes, remove the viruses & malware programs,
then instead of removing the programs I was taken to a pop-up that said it
was going to cost me $50 U.S. ... so I thought forget this cash-grab, McAfee
has found nothing, and my computer is running perfectly. No problems
anywhere.

However, now EVERY SINGLE site I visit on the Internet is blocked by this
friggin' program -- I try accessing an Internet site about needlework for
pity's sake and get an error page that the site is blocked because it may
contain malicious software. I can usually get to the site if I reload it
but it's driving me nuts.

I've tried to remove it, but I can't find the program. I can't turn it off.
I've been searching for the past hour or so and haven't been able to find
any information about this program or how to get rid of it or even how to
configure/control it. Frankly, I'm thinking that this is the malware
program.

I'm extremely angry that Microsoft would list this as a critical update for
my computer. Not being the most computer savvy person, I trust Microsoft to
inform me what's critical and what is an option and I also trust they won't
have me download malicious software as part of their updates. How stupid of
me!

Has anyone else had this problem? Does anyone have any advice for me?

Thanks very much,

Kim
(e-mail address removed)

 

[Kim Doyle]

Well, that was quick! That's what I like about this group. Only used it a
couple times but my problems are always solved by you experts pretty
quickly. It was recommended that I go to this site:

http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009
and use the Malwarebytes' Anti-Malware. It worked for me ... Not
guaranteeing it will work for you, just posting the link as a starting
place, something to try, if you too are having the same problem I had.

Thanks for your help,

Kim

And, by the way, although I was told it couldn't have, I guarantee it came
through and was loaded on my computer as part of Windows Update -- it's the
only download I've done in a long, long while.

 

[Nonny]

And, by the way, although I was told it couldn't have, I guarantee it came
through and was loaded on my computer as part of Windows Update -- it's the
only download I've done in a long, long while.

N O W A Y

 

[Mike Hall - MVP]

Well, that was quick! That's what I like about this group. Only used it
a couple times but my problems are always solved by you experts pretty
quickly. It was recommended that I go to this site:

http://www.bleepingcomputer.com/malware-removal/uninstall-antivirus-2009
and use the Malwarebytes' Anti-Malware. It worked for me ... Not
guaranteeing it will work for you, just posting the link as a starting
place, something to try, if you too are having the same problem I had.

Thanks for your help,

Kim

And, by the way, although I was told it couldn't have, I guarantee it came
through and was loaded on my computer as part of Windows Update -- it's
the only download I've done in a long, long while.

Not a chance of getting it through Windows Update.. every chance that you
have visited some other site, clicked on something which then incited the
Antivirus 2009 popup to appear..


--
Mike Hall - MVP
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