An Outlook Task error message...

[rudolph]

I assigned an Outlook task to another employee at my company.
When she tried to accept or delete it, she got the following error
message:
"The messaging interface has returned an unknown error. If the problem
persists, restart Outlook"

Well, of course, restarting did no good.

Also, if she just tries to open the task in her inbox, she gets an
error message saying "Can't open this item" -- another really helpful
Microsoft error message.

We are running Outlook 2003 under Microsoft Exchange Server.

Am I the only one this has happened to?

Thanks - Frank

 

[Milly Staples [MVP - Outlook]]

Perhaps her forms cache is corrupt.

Tools->Options->Other->Advanced.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, (e-mail address removed) asked:

| I assigned an Outlook task to another employee at my company.
| When she tried to accept or delete it, she got the following error
| message:
| "The messaging interface has returned an unknown error. If the problem
| persists, restart Outlook"
|
| Well, of course, restarting did no good.
|
| Also, if she just tries to open the task in her inbox, she gets an
| error message saying "Can't open this item" -- another really helpful
| Microsoft error message.
|
| We are running Outlook 2003 under Microsoft Exchange Server.
|
| Am I the only one this has happened to?
|
| Thanks - Frank

 

[Milly Staples [MVP - Outlook]]

Sorry - try this:
http://www.outlook-tips.net/archives/2004/20040224.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, (e-mail address removed) asked:

| I assigned an Outlook task to another employee at my company.
| When she tried to accept or delete it, she got the following error
| message:
| "The messaging interface has returned an unknown error. If the problem
| persists, restart Outlook"
|
| Well, of course, restarting did no good.
|
| Also, if she just tries to open the task in her inbox, she gets an
| error message saying "Can't open this item" -- another really helpful
| Microsoft error message.
|
| We are running Outlook 2003 under Microsoft Exchange Server.
|
| Am I the only one this has happened to?
|
| Thanks - Frank

 

[rudolph]

Thanks for the reply.

OK, so I go to
Tools->Options->Other->Advanced

.... then what? I don't see anything on that dialog that says anything
about caches?

Thanks - Frank

 

[Milly Staples [MVP - Outlook]]

See my later reply.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| Thanks for the reply.
|
| OK, so I go to
| Tools->Options->Other->Advanced
|
| ... then what? I don't see anything on that dialog that says anything
| about caches?
|
| Thanks - Frank
|
| Milly Staples [MVP - Outlook] wrote:
|| Perhaps her forms cache is corrupt.
||
|| Tools->Options->Other->Advanced.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
|| After furious head scratching, (e-mail address removed) asked:
||
||| I assigned an Outlook task to another employee at my company.
||| When she tried to accept or delete it, she got the following error
||| message:
||| "The messaging interface has returned an unknown error. If the
||| problem persists, restart Outlook"
|||
||| Well, of course, restarting did no good.
|||
||| Also, if she just tries to open the task in her inbox, she gets an
||| error message saying "Can't open this item" -- another really
||| helpful Microsoft error message.
|||
||| We are running Outlook 2003 under Microsoft Exchange Server.
|||
||| Am I the only one this has happened to?
|||
||| Thanks - Frank