ALL my emails are gone!

  • Thread starter Thread starter Coop
  • Start date Start date
C

Coop

Help. Tonight I logged in to check emails (and delete
the spam) and there were 39 new messages. Most I knew
were junk so I highlighted them in an attempt to delete
in a group. Before I could do that I noticed that the
last two emails said something in the subject line about
Outlook being unable to open the email. I opened it but
closed it because it didn't really say anything.
Thinking something was 'stuck' in the send/receive queue,
I hit that button. Nothing was received. When I went to
delete this message and others, I could not access the
delete key. Then, all my emails suddenly disappeared.
Everything. Gone! I restarted Outlook, re-entered my
password and still nothing. And there is now nothing in
every single folder. We have checked where we could
think of (including under the identities associated with
my password) and there is nothing there. We have retried
by sending a new message and now when we enter the
password, open the message and then close and re-enter
the password, the emails vanish. Ideas? Is this a virus?
Thanks.
 
This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Coop asked:

| Help. Tonight I logged in to check emails (and delete
| the spam) and there were 39 new messages. Most I knew
| were junk so I highlighted them in an attempt to delete
| in a group. Before I could do that I noticed that the
| last two emails said something in the subject line about
| Outlook being unable to open the email. I opened it but
| closed it because it didn't really say anything.
| Thinking something was 'stuck' in the send/receive queue,
| I hit that button. Nothing was received. When I went to
| delete this message and others, I could not access the
| delete key. Then, all my emails suddenly disappeared.
| Everything. Gone! I restarted Outlook, re-entered my
| password and still nothing. And there is now nothing in
| every single folder. We have checked where we could
| think of (including under the identities associated with
| my password) and there is nothing there. We have retried
| by sending a new message and now when we enter the
| password, open the message and then close and re-enter
| the password, the emails vanish. Ideas? Is this a virus?
| Thanks.
 

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