All Messages Bounced if my ISP Address Not Used

V

Vince Putman

It's very weird, but any message I send from OLE with any return address
other than
my ISP email account at roadrunner is bounced. They are bounced from the
recipient email server or from the email server which handles my personal
domain name, which bounces the messages as from (e-mail address removed) (where
the "domain" is mine)

Anyone know why????????? I can use my Agent email program with no problem
with any return address. My wife needs to use OLE version 6.x at home like
she does at work!

TIA,
Vince
 
D

Diane Poremsky [MVP]

to the best of my knowledge, RR requires you to use the RR address unless
you have a business account or authenticate with the server. Is agent using
the exact same information as OE?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/
 
V

Vince Putman

Thanks Diane,

I'll call RR and ask about your point. And yes, the account information in
OLE and Agent are the same. Since I have my own domain, I only need access
to the internet with no website nor email addresses, and I told RR that when
I ordered the service. And it beats me why I can email anywhere with Agent,
but not with OLE!!

And I'm not familar with how to "authenticate with the server". Can this
be done online?

Vince

Diane Poremsky said:
to the best of my knowledge, RR requires you to use the RR address unless
you have a business account or authenticate with the server. Is agent using
the exact same information as OE?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Vince Putman said:
It's very weird, but any message I send from OLE with any return address
other than
my ISP email account at roadrunner is bounced. They are bounced from the
recipient email server or from the email server which handles my personal
domain name, which bounces the messages as from (e-mail address removed)
(where
the "domain" is mine)

Anyone know why????????? I can use my Agent email program with no
problem
with any return address. My wife needs to use OLE version 6.x at home
like
she does at work!

TIA,
Vince
 
D

Diane Poremsky [MVP]

authentication wit the server is passing your password to the server at the
time you send mail. it's possible that agent is doing it at the correct time
(as you send or checks pop before SMTP) and outlook is not.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Vince Putman said:
Thanks Diane,

I'll call RR and ask about your point. And yes, the account information
in
OLE and Agent are the same. Since I have my own domain, I only need
access
to the internet with no website nor email addresses, and I told RR that
when
I ordered the service. And it beats me why I can email anywhere with
Agent,
but not with OLE!!

And I'm not familar with how to "authenticate with the server". Can this
be done online?

Vince

Diane Poremsky said:
to the best of my knowledge, RR requires you to use the RR address unless
you have a business account or authenticate with the server. Is agent using
the exact same information as OE?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Vince Putman said:
It's very weird, but any message I send from OLE with any return
address
other than
my ISP email account at roadrunner is bounced. They are bounced from the
recipient email server or from the email server which handles my personal
domain name, which bounces the messages as from (e-mail address removed)
(where
the "domain" is mine)

Anyone know why????????? I can use my Agent email program with no
problem
with any return address. My wife needs to use OLE version 6.x at home
like
she does at work!

TIA,
Vince
 

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