All mail going to Junk

[Guest]

All our mail is ending up in the Junk folder, even though we have "No
Automatic Filtering" checked and no ruals at this time. We have even tried
to add address to safe sender list and this did not help.
Any ideas?

 

[Gary VanderMolen]

Did you check the Blocked Senders list?

Gary VanderMolen

 

[Guest]

What happens if you mark the mail as "not junk mail"?

 

[Guest]

The mail still ends up in Junk mail, although today mail we marked as not
junk still ended in junk, two junk mails happened to be the only mail in the
normal inbox.

 

[Guest]

Yes I checked and it is empty
--
afgfrank

Did you check the Blocked Senders list?

Gary VanderMolen

 

[Gary VanderMolen]

It is possible that this problem is caused by a non-compatible
antivirus or anti-spam program.
Windows Mail is not compatible with most McAfee or Norton
security programs. Those will need to be uninstalled.
Replace with a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Gary VanderMolen