G
Guest
I wish I could be more specific, but a neighbor asked me if I knew what
causes his CD Player (internal) to eject back every CD that he inserts.
All I could get out of him is:
1. the first time it failed was when he tried to install a newer version of
McAffee's anti-virus program.
2. he rebooted and still would not accept the CD for installation.
3. he claims that ALL CDs behave that way.
4. he had an older version of McAffee installed but could not tell me if he
ever updated the virus definitions since he purchased it a couple of years
ago.
I wish I could tell you if he really is on WinXP or not, I did not have time
to ask.
I suggested that maybe a virus or adware could be causing the problem. So I
told him to run a virus scan (free) online and also download AdAware to check
his system as well.
I am still waiting for the results of his efforts, although he is
experienced enough to accomplish just these tasks.
Maybe somebody could give me a hint as to where to look for the
hardware/software or possible virus problem. I will appreciate it.
causes his CD Player (internal) to eject back every CD that he inserts.
All I could get out of him is:
1. the first time it failed was when he tried to install a newer version of
McAffee's anti-virus program.
2. he rebooted and still would not accept the CD for installation.
3. he claims that ALL CDs behave that way.
4. he had an older version of McAffee installed but could not tell me if he
ever updated the virus definitions since he purchased it a couple of years
ago.
I wish I could tell you if he really is on WinXP or not, I did not have time
to ask.
I suggested that maybe a virus or adware could be causing the problem. So I
told him to run a virus scan (free) online and also download AdAware to check
his system as well.
I am still waiting for the results of his efforts, although he is
experienced enough to accomplish just these tasks.
Maybe somebody could give me a hint as to where to look for the
hardware/software or possible virus problem. I will appreciate it.