alerts

[laura]

The microsoft antisyware pop ups are driving me crazy. any
way to keep the program without having the alerts poping up
constantly?

 

[Bill Sanderson]

You shouldn't be getting constant alerts--I have this installed on 3 dozen
office pc's and I've only heard feedback (of any kind) from two of those
users.

My experience is that such popups indicate an uncleared infection on your
machine, most likely.

Here are things to try:

1) Do a Tools, suspected spyware report within Microsoft Antispyware.
That'll get whatever is on your machine a little higher on the radar
screens, and maybe get it cleaned more effectively in future definition
sets.

2) restart in safe mode by pressing the F8 function key before the first
Windows screen appears as the machine starts up.

Run Microsoft antispyware and your updated antivirus. Do full, deep scans
until one comes through clean.

3) Tell us more about the popups--there are some specific messages that we
may be able to help out with, or the content may tell us what bug is
involved, and get some information to help clear it out more effectively.