After using Ad-Aware, I can't see any websites

[D No]

I ran Ad-Aware 6 (the free version), to get rid of all that awful spyware.
I use XP home edition. Afterward I can't connect to the net. My internet
connection is connected. I phone the support at my ISP, we get a ping in
dos when we ping IP addresses, but no ping for websites.

Why did all this happen after ad-aware cleaned out spyware. could removing
info in the registry do this???

This is really frustrating as I was just able to download Ad-Aware from its
own website - install and run it and then I can't access websites, email,
etc.

thanks for any advice that will help me fix this!

 

[JAX]

What are you using for a browser? Is it IE, Netscape, etc. Ad-aware should
have no effect on a *name brand* browser.

JAX

 

[D No]

I'd say as they can't ping websites in command mode, this has nothing to do
with the browser?

 

[MAP]

-----Original Message-----
I ran Ad-Aware 6 (the free version), to get rid of all that awful spyware.
I use XP home edition. Afterward I can't connect to the net. My internet
connection is connected. I phone the support at my ISP, we get a ping in
dos when we ping IP addresses, but no ping for websites.

Why did all this happen after ad-aware cleaned out spyware. could removing
info in the registry do this???

This is really frustrating as I was just able to download Ad-Aware from its
own website - install and run it and then I can't access websites, email,
etc.

thanks for any advice that will help me fix this!


.Sometimes ad-aware will remove something that it should

not have,that is why items removed after a scan go into a
quarantined folder. Open this folder and go through each
item and see if you can reconize a listing that you do
not believe should be there and restore it.Or restore all
and hopefully the web access will start working again.
Good luck

 

[Guest]

If you mean you are trying to ping "websites" by name, such as microsoft.com, and you get no response, it sounds like a DNS problem. Make sure you are using the correct DNS server from your ISP. A way to test this is to do a c:\nslookup www.microsoft.com and if you get an IP address back then DNS is working. Then try pinging that IP address.

 

[dev]

/D No/ said:

I ran Ad-Aware 6 (the free version), to get rid of all that awful spyware.
I use XP home edition. Afterward I can't connect to the net. My internet
connection is connected. I phone the support at my ISP, we get a ping in
dos when we ping IP addresses, but no ping for websites.

Why did all this happen after ad-aware cleaned out spyware. could removing
info in the registry do this???

This is really frustrating as I was just able to download Ad-Aware from its
own website - install and run it and then I can't access websites, email,
etc.

Something to try...
Search the hard disk for a file named HOSTS (no extension). If found,
rename it to HOSTS.BAK. Ignore any HOSTS files that have extensions.

 

[D No]

Thanks, but I restored everything from the quarantine - still no luck. What
shall I do?

 

[D No]

What do I do if the DNS is not working?

If you mean you are trying to ping "websites" by name, such as

microsoft.com, and you get no response, it sounds like a DNS problem. Make
sure you are using the correct DNS server from your ISP. A way to test this
is to do a c:\nslookup www.microsoft.com and if you get an IP address back
then DNS is working. Then try pinging that IP address.

 

[Digiti]

I remember reading that the older version of Adaware could damage or
otherwise alter the TCP/IP stack that is needed for the tasks you describe.
There was at the time a registry fix that they[Adaware] provided to
counteract this. It may be worth a search with Google or as an avenue to
explore.

 

[Digiti]

It was a winsock repair file. I will try to find it and report back.

I remember reading that the older version of Adaware could damage or
otherwise alter the TCP/IP stack that is needed for the tasks you describe.
There was at the time a registry fix that they[Adaware] provided to
counteract this. It may be worth a search with Google or as an avenue to
explore.

/D No/ said:

from

its

Something to try...
Search the hard disk for a file named HOSTS (no extension). If found,
rename it to HOSTS.BAK. Ignore any HOSTS files that have extensions.

--
For most XP answers and tweaks...
http://www.kellys-korner-xp.com/xp_abc.htm
http://dougknox.com http://aumha.org
http://support.microsoft.com

 

[Digiti]

http://www.cexx.org/lspfix.htm is the link to the article and download.
Remember you do this at your risk.

It was a winsock repair file. I will try to find it and report back.

I remember reading that the older version of Adaware could damage or
otherwise alter the TCP/IP stack that is needed for the tasks you describe.
There was at the time a registry fix that they[Adaware] provided to
counteract this. It may be worth a search with Google or as an avenue to
explore.

/D No/ said:

I ran Ad-Aware 6 (the free version), to get rid of all that awful spyware.
I use XP home edition. Afterward I can't connect to the net. My internet
connection is connected. I phone the support at my ISP, we get a

ping
in

dos when we ping IP addresses, but no ping for websites.

Why did all this happen after ad-aware cleaned out spyware. could removing
info in the registry do this???

This is really frustrating as I was just able to download Ad-Aware

from

its
own website - install and run it and then I can't access websites, email,
etc.

Something to try...
Search the hard disk for a file named HOSTS (no extension). If found,
rename it to HOSTS.BAK. Ignore any HOSTS files that have extensions.

--
For most XP answers and tweaks...
http://www.kellys-korner-xp.com/xp_abc.htm
http://dougknox.com http://aumha.org
http://support.microsoft.com