After printing several documents, the print queue hangs, print st

G

Guest

I am running Windows Vista Ultimate. I have an HP 6540 printer. After
printing several documents the print queue Breaks. I look at the printer,
the busy light is flashing as if it is printing, but nothing comes out. The
print queue has from 2 to 5 jobs waiting. The only way out of this is to
1:turn off the printer. 2:restart the system. 3:when the system comes back up
check the print queue. if it is not empty, choose the option to clear all
print jobs. This should clear the queue. 4:go to printer properties and
re-install the printer driver. This fixes the problem for a day or two. I
have even gone to printer properties and selected print directly to printer.
This does no good Vista still brings in the print queue on every print job.
This is a Microsoft problem, it needs to be fixed with a patch to VISTA
ULTIMATE.

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http://windowshelp.microsoft.com/co...microsoft.public.windows.vista.print_fax_scan
 
C

Cari \(MS-MVP\)

This appears to be an HP problem and should be fixed with a patch from
HP.....If it were a Vista problem, everyone would be complaining their queue
hangs... and I can assure you, they aren't and it doesn't.

Of course you can try uninstalling and reinstalling the unit.
 
G

GreenWing

FredJ said:
I am running Windows Vista Ultimate. I have an HP 6540 printer. After
printing several documents the print queue Breaks. I look at the printer,
the busy light is flashing as if it is printing, but nothing comes out.
The
print queue has from 2 to 5 jobs waiting. The only way out of this is to
1:turn off the printer. 2:restart the system. 3:when the system comes back
up
check the print queue. if it is not empty, choose the option to clear all
print jobs. This should clear the queue. 4:go to printer properties and
re-install the printer driver. This fixes the problem for a day or two.
I
have even gone to printer properties and selected print directly to
printer.
This does no good Vista still brings in the print queue on every print
job.
This is a Microsoft problem, it needs to be fixed with a patch to VISTA
ULTIMATE.


I am having similar issues with my HP D7360 printer...Can't cancel the print
job either...Only way to abort it is to delete the printer and re-add...

GreenWing
 

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