After install, desktop is unusable

G

Guest

I've installed Vista on my reasonably up-to-date computer (AMD64 3200+, 1 gb,
200 gb, Ati X1300), installation works fine, after installation, I get to a
normal logon screen, I login, but then my desktop appears, only with grey
triangles and rectangles, no cursor, no start-bar or whatever, when I click
on my mouse button, I can see there is something happening, so, windows is
working I guess. But I can't do anything with it. When I press ctrl-alt-del,
I get a perfect screen, where I can log-off, switch user and look at the task
list (when I do the last, I get the grey screen again).
I've tried installing it again, but there was no difference.

ikmattie,
Utrecht, Netherlands
 
G

Guest

I've found the answer in another thread from user: wpcoe

Boot Into Safe Mode (scleary F8 - with networking)
Run MsConfig
Under Services tab - Disable Themes
Reboot
Installed BETA2 Drivers For My Video Card (Scleary: I used ATI web site)
ReBoot
Enable Themes Service
ReBoot
Tada...
 
D

David Wilkinson

Ikmattie said:
I've found the answer in another thread from user: wpcoe

Boot Into Safe Mode (scleary F8 - with networking)
Run MsConfig
Under Services tab - Disable Themes
Reboot
Installed BETA2 Drivers For My Video Card (Scleary: I used ATI web site)
ReBoot
Enable Themes Service
ReBoot
Tada...


:

Is this normal behavior? I don't have my Vista test machine yet, but in
my (limited) experience of installing Windows OS's, if you are missing
video driver then the OS runs in VGA mode and you can install the
drivers from there.

David Wilkinson
 
G

Guest

I think Windows thinks (a lot of thinking here) that it's running completely
normal, but the videocard can't handle the themes appearantly
(it's working fine when I press ctrl-alt-del), so it doesn't switch to VGA
modus
 
C

Chad Harris

Ikmattie--

I am recommending to try the F8 advanced options first, which means to try
each listing on the menu Safe Mode, Safe Mode with Networking, Safe Mode
with Command, and then Last Known Good last there. One may work if another
does not. The first 3 or used as a vehicle to do a system restore. If you
cannot use these, try Last Known Good Configuration.

I don't use Safe Mode VGA for this. I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

Follow this if you need to, but again I'm betting heavily on the first five
options I just gave you:

Running Vista under Virtual Server
http://blogs.msdn.com/mikekol/archive/2006/01/11/511810.aspx

"There's no greater high than using an unreleased operating system on a
computer that doesn't exist"

***Your first five options****
These options to recover in Vista are similar to XP although System Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 3 safe modes (I'm omitting VGA for
this purpose) to try to system restore and I would use Last Known Good if
they don't work. I say 3 because sometimes one works when another will not.
If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit. The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista and I want you to try them first:

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us


2) If these 4 options don't work, you can try a new way to fix Vista, called
Startup Repair which is part of a platform in Vista called Windows Repair
Environment or Win RE.

I'm going to tell you what it can do>going to give you the step by step>
and you have no downside for trying it.

What It Can Do:

If you run Win RE's Startup Repair in Vista, it will try to check and repair
the following and we're taking about under three minutes usually when it
works which is often: (this is not a complete list but a list of major tasks
it can perform):

Registry Corruptions

Missing/corrupt driver files (you don't have to guess here--it looks at all
of them

Missing/corrupt system files (disabled in Beta 2 as is System File Checker
but present newer builds)

Incompatible Driver Installation

Incompatible OS update installations

Startup Repair may offer a dialogue box to use System restore.

How to Use Startup Repair:

Startup Repair: frequently asked questions
http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore
________________________________________________

Good luck,

CH
 
C

Chad Harris

That's a valid point but from the description, David, I'm not sure that only
the Vid Driver corruption is the only problem. It could also be tested (but
I find this academic and rarely do it from Safe Mode if he/she could get
into SM on that box). I enjoyed your discusions on the MBR--they're making
me reach from vocab but it's good stuff and good links.

Thanks,

CH
 
C

Chad Harris

I meant to say, commonly if his/her Vid Driver were corrupted, you'd expect
it to look like a distorted and enlarged Safe Mode screen, but I'm sure a
number of variations could be possible including the artifacts described.
This is a description of Explorer shell damage to me, or at least the
explorer shell is not starting normally:

"...but then my desktop appears, only with grey triangles and rectangles,
no cursor, no start-bar or whatever,"

CH
 
G

Guest

Thanks for your help,
but i've used the solution I posted Yesterday.
It works perfectly, just startup in safemode, unload 'themes', restart,
install drivers for X1300, restart, load 'themes', restart, problem solved!

Chad Harris said:
Ikmattie--

I am recommending to try the F8 advanced options first, which means to try
each listing on the menu Safe Mode, Safe Mode with Networking, Safe Mode
with Command, and then Last Known Good last there. One may work if another
does not. The first 3 or used as a vehicle to do a system restore. If you
cannot use these, try Last Known Good Configuration.

I don't use Safe Mode VGA for this. I have put every KB that contexts these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

Follow this if you need to, but again I'm betting heavily on the first five
options I just gave you:

Running Vista under Virtual Server
http://blogs.msdn.com/mikekol/archive/2006/01/11/511810.aspx

"There's no greater high than using an unreleased operating system on a
computer that doesn't exist"

***Your first five options****
These options to recover in Vista are similar to XP although System Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 3 safe modes (I'm omitting VGA for
this purpose) to try to system restore and I would use Last Known Good if
they don't work. I say 3 because sometimes one works when another will not.
If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit. The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista and I want you to try them first:

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us


2) If these 4 options don't work, you can try a new way to fix Vista, called
Startup Repair which is part of a platform in Vista called Windows Repair
Environment or Win RE.

I'm going to tell you what it can do>going to give you the step by step>
and you have no downside for trying it.

What It Can Do:

If you run Win RE's Startup Repair in Vista, it will try to check and repair
the following and we're taking about under three minutes usually when it
works which is often: (this is not a complete list but a list of major tasks
it can perform):

Registry Corruptions

Missing/corrupt driver files (you don't have to guess here--it looks at all
of them

Missing/corrupt system files (disabled in Beta 2 as is System File Checker
but present newer builds)

Incompatible Driver Installation

Incompatible OS update installations

Startup Repair may offer a dialogue box to use System restore.

How to Use Startup Repair:

Startup Repair: frequently asked questions
http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore
________________________________________________

Good luck,

CH


Ikmattie said:
I've installed Vista on my reasonably up-to-date computer (AMD64 3200+, 1
gb,
200 gb, Ati X1300), installation works fine, after installation, I get to
a
normal logon screen, I login, but then my desktop appears, only with grey
triangles and rectangles, no cursor, no start-bar or whatever, when I
click
on my mouse button, I can see there is something happening, so, windows is
working I guess. But I can't do anything with it. When I press
ctrl-alt-del,
I get a perfect screen, where I can log-off, switch user and look at the
task
list (when I do the last, I get the grey screen again).
I've tried installing it again, but there was no difference.

ikmattie,
Utrecht, Netherlands
 
C

Chad Harris

Thanks for making that clear. From your first post, I wasn't sure what you
had done.

CH

Ikmattie said:
Thanks for your help,
but i've used the solution I posted Yesterday.
It works perfectly, just startup in safemode, unload 'themes', restart,
install drivers for X1300, restart, load 'themes', restart, problem
solved!

Chad Harris said:
Ikmattie--

I am recommending to try the F8 advanced options first, which means to
try
each listing on the menu Safe Mode, Safe Mode with Networking, Safe Mode
with Command, and then Last Known Good last there. One may work if
another
does not. The first 3 or used as a vehicle to do a system restore. If
you
cannot use these, try Last Known Good Configuration.

I don't use Safe Mode VGA for this. I have put every KB that contexts
these
options here for you to look at if you need to.

http://www.microsoft.com/windowsserversystem/virtualserver/default.mspx

Follow this if you need to, but again I'm betting heavily on the first
five
options I just gave you:

Running Vista under Virtual Server
http://blogs.msdn.com/mikekol/archive/2006/01/11/511810.aspx

"There's no greater high than using an unreleased operating system on a
computer that doesn't exist"

***Your first five options****
These options to recover in Vista are similar to XP although System
Restore
is based on a system now from server technology.

1) I'd use the F8 options including the 3 safe modes (I'm omitting VGA
for
this purpose) to try to system restore and I would use Last Known Good
if
they don't work. I say 3 because sometimes one works when another will
not.
If you use safe mode command, the command for system restore is:

%systemroot%\system32\restore\rstrui.exe

This approach in Vista is the same as in XP and is based on Chapter 28 of
the XP resource kit and will soon be adapted to the Vista Resource Kit.
The
MSKB that outlines this is here--yes it has XP in the title but these
options are available in Vista and I want you to try them first:

Resources for troubleshooting startup problems in Windows XP [and Vista]

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

For Anxillary Reference in Vista: System recovery and reliability for IT
Pros
http://windowshelp.microsoft.com/Windows/en-US/Help/6b79f7be-555e-4fff-af53-c1c90d0a3fc41033.mspx

What to Do if Windows Vista Won't Start Correctly
http://windowshelp.microsoft.com/Windows/en-US/Help/f768809f-ed90-415f-a83f-89b42108b3551033.mspx

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/


How to Use System Restore from a Command Prompt
http://support.microsoft.com/kb/279736/en-us

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/kb/307852/en-us


2) If these 4 options don't work, you can try a new way to fix Vista,
called
Startup Repair which is part of a platform in Vista called Windows Repair
Environment or Win RE.

I'm going to tell you what it can do>going to give you the step by step>
and you have no downside for trying it.

What It Can Do:

If you run Win RE's Startup Repair in Vista, it will try to check and
repair
the following and we're taking about under three minutes usually when it
works which is often: (this is not a complete list but a list of major
tasks
it can perform):

Registry Corruptions

Missing/corrupt driver files (you don't have to guess here--it looks at
all
of them

Missing/corrupt system files (disabled in Beta 2 as is System File
Checker
but present newer builds)

Incompatible Driver Installation

Incompatible OS update installations

Startup Repair may offer a dialogue box to use System restore.

How to Use Startup Repair:

Startup Repair: frequently asked questions
http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in
the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore
________________________________________________

Good luck,

CH


Ikmattie said:
I've installed Vista on my reasonably up-to-date computer (AMD64 3200+,
1
gb,
200 gb, Ati X1300), installation works fine, after installation, I get
to
a
normal logon screen, I login, but then my desktop appears, only with
grey
triangles and rectangles, no cursor, no start-bar or whatever, when I
click
on my mouse button, I can see there is something happening, so, windows
is
working I guess. But I can't do anything with it. When I press
ctrl-alt-del,
I get a perfect screen, where I can log-off, switch user and look at
the
task
list (when I do the last, I get the grey screen again).
I've tried installing it again, but there was no difference.

ikmattie,
Utrecht, Netherlands
 

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