G
Guest
It has been suggested that I reinstall Ultimate. I upgrade from XP to Home
Premium then to Ultimate. But I want to be sure that this is necessary before
I attempt to do it. This is my situation.
My Computer is a Dell Dimension 8400, Intel Pentium 4, 3 GB of RAM and about
150GB of free harddrive space. I upgraded to Vista Home Premium from XP and
then upgraded to
Ultimate. I have a Radeon X1300 256MB video card.
I have Windows Install Clean Up and Windows Installer. My last instructions
was to do a clean install by going to the command prompt and entering “Net
user administrator /active:yesâ€. I
followed the instructions to the letter and got the same results.
The clean install requires that you:
Uninstall Roxio by using Windows Uninstall/Install from the Control Panel
or Windows Install Clean Up. I have done it both ways.
Disable Startup and Services (checking to hide Microsoft services)
Go to Program Files, Common Files, User Files and deleted Roxio and Sonic
Folders
Go to the registry and delete Roxio and Sonic folders from HKEY_CURRENT_USER
AND HKEY_LOCAL_MACHINE folders software folder.
Install Roxio
As I said, I have done this at least 5 times with the same results. The
results are:
After the installation is complete a Resource Loader: LoadImage method
window comes up. It says: “Skin image “MenuSeparator.png†found but cannot be
loaded.†I believe this has something to do with the Audio/Video Converter
gadget, but I am not sure. When I click OK, a
Runtime Error message comes up: “Program: ...mon Files\Roxio
Shared\10.0\SharedCOM\RoxWatchTray10.exeâ€
When I click on the Suite icon, it takes ten minutes for it to load. It
continues to run the “Gathering required information†over and over again. It
reaches a point where it says it has about 14 seconds left, then it starts
all over again and does this for 10 minutes.
When the Welcome screen opens up and when I click on VideoWave or MyDVD, a
window opens that has ERROR in the top bar and says: “ERROR: Unable to load
skin†If I click on other programs, either this message appears or a Runtime
error window appears.
Premium then to Ultimate. But I want to be sure that this is necessary before
I attempt to do it. This is my situation.
My Computer is a Dell Dimension 8400, Intel Pentium 4, 3 GB of RAM and about
150GB of free harddrive space. I upgraded to Vista Home Premium from XP and
then upgraded to
Ultimate. I have a Radeon X1300 256MB video card.
I have Windows Install Clean Up and Windows Installer. My last instructions
was to do a clean install by going to the command prompt and entering “Net
user administrator /active:yesâ€. I
followed the instructions to the letter and got the same results.
The clean install requires that you:
Uninstall Roxio by using Windows Uninstall/Install from the Control Panel
or Windows Install Clean Up. I have done it both ways.
Disable Startup and Services (checking to hide Microsoft services)
Go to Program Files, Common Files, User Files and deleted Roxio and Sonic
Folders
Go to the registry and delete Roxio and Sonic folders from HKEY_CURRENT_USER
AND HKEY_LOCAL_MACHINE folders software folder.
Install Roxio
As I said, I have done this at least 5 times with the same results. The
results are:
After the installation is complete a Resource Loader: LoadImage method
window comes up. It says: “Skin image “MenuSeparator.png†found but cannot be
loaded.†I believe this has something to do with the Audio/Video Converter
gadget, but I am not sure. When I click OK, a
Runtime Error message comes up: “Program: ...mon Files\Roxio
Shared\10.0\SharedCOM\RoxWatchTray10.exeâ€
When I click on the Suite icon, it takes ten minutes for it to load. It
continues to run the “Gathering required information†over and over again. It
reaches a point where it says it has about 14 seconds left, then it starts
all over again and does this for 10 minutes.
When the Welcome screen opens up and when I click on VideoWave or MyDVD, a
window opens that has ERROR in the top bar and says: “ERROR: Unable to load
skin†If I click on other programs, either this message appears or a Runtime
error window appears.