Adware Problem

  • Thread starter Thread starter grid56126
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grid56126

Firstly a big thanks to those who helped me solve ny Video card
problems last month.

Now another request please folks.

We foolishly allowed 20 something son to use our computer whilst we
were away and have come home to a fascinating array of pop ups which we
cannot get rid of.

The most common occuring URLS are for: thesecuritytool.com,
entertaintool.com, thespyguard.com, and virusblast.com. The
entertaintool.com URL is always bringing up Adultfriendfinder sites
which is not good with kids in the house.

Additionally to this pestrap.com appears in the systemtray from time to
time but does not appear to be there when we look for it.

We are running Microsoft windowsxp 20002 (service pack 2). We use
Mcafee for anti virus / firewall etc. We have run ad-awareSE also.

We have tried contacting the companies concerned direct to ask for
thier hwelp in removing these, and not surprisingly recieved nothing.

I assume these are run as some sort of executable files ?. We have
tried "banning" the URLs but each URL has a different extension.

Any advise gratefully recieved folks


Richard
 
AdAware is a good tool, but it functions only as a detection/removal
tool. It does nothing to prevent Malware from getting on the PC. To
get rid of stuff like you describe you need a alternate/companion tool
called Spybot - Search & Destroy. It would also help to have a dual
direction Firewall in place. A good, free choice is Zone Alarm Free.
This will alert you to all traffic that programs try to initiate onto the
web.
You should also have some kind of "Real-Time" Malware prevention
installed & running. One candidate is Microsoft's "Windows Defender".
It's really not an ideal situation to keep cleaning Malware off a PC, It's
better to raise your Security level to prevent it getting on the PC.

See the following guide for some instructions of cleanup & removal:
http://elephantboycomputers.com/page2.html#Removing_Malware
 
It's interesting that Ad-Aware has not cleaned it as, although I don't
use it, my perception is that it has good detection capabilities.

As the other respondent has said, SpyBot Search & Destroy, which you
can get on DOWNLOAD.COM, is an excellent "other" anti-spyware
program. That's the one I know and love, and I suggest you try it.

Windows Defender is also good as a non-intrusive prevention tool -
both of those are free.

If you still have a problems, however, not tackled by the above, then
you will have to do some work yourself, in which case I would
recommend The Ultimate Troubleshooter from AnswersThatWork.com.

Good Luck.

Karl

Firstly a big thanks to those who helped me solve ny Video card
problems last month.

Now another request please folks.

We foolishly allowed 20 something son to use our computer whilst we
were away and have come home to a fascinating array of pop ups which
we
cannot get rid of.

The most common occuring URLS are for: thesecuritytool.com,
entertaintool.com, thespyguard.com, and virusblast.com. The
entertaintool.com URL is always bringing up Adultfriendfinder sites
which is not good with kids in the house.

Additionally to this pestrap.com appears in the systemtray from time
to
time but does not appear to be there when we look for it.

We are running Microsoft windowsxp 20002 (service pack 2). We use
Mcafee for anti virus / firewall etc. We have run ad-awareSE also.

We have tried contacting the companies concerned direct to ask for
thier hwelp in removing these, and not surprisingly recieved nothing.

I assume these are run as some sort of executable files ?. We have
tried "banning" the URLs but each URL has a different extension.

Any advise gratefully recieved folks


Richard
 
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