Adress book

[JL]

when i write an e-mail i can not see my contacts. I have no adress books and
the button to connect is greyed out?? how do i correct this issue ?? I'm on
Outlook 2007 with BCM

 

[Russ Valentine [MVP-Outlook]]

"The button to connect" means what exactly? Follow the instructions here and
tell us what happens:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[JL]

The connect is the button on the properties of the contacts. its greyed out.

 

[JL]

I go to step one and my contacts is listed. I went to the properties and its
greyed out. what next.

 

[Russ Valentine [MVP-Outlook]]

No information here. Without any information on how you managed to corrupt
your Outlook profile, the only solution we have is to create a new one.

 

[JL]

I transfered my contacts form my old laptop Via the easy transfer with
windows vista. what else do you need from from me?? sorry about the repost.

No information here. Without any information on how you managed to corrupt
your Outlook profile, the only solution we have is to create a new one.
--
Russ Valentine
[MVP-Outlook]

The connect is the button on the properties of the contacts. its greyed
out.

 

[JL]

All my contacts came over in the transfer, they are not listed in the adress
book. I

No information here. Without any information on how you managed to corrupt
your Outlook profile, the only solution we have is to create a new one.
--
Russ Valentine
[MVP-Outlook]

The connect is the button on the properties of the contacts. its greyed
out.

 

[Gordon]

I transfered my contacts form my old laptop Via the easy transfer with
windows vista.

And that's why your Mail Profile is corrupt. All received wisdom says that
you can use WET for anything EXCEPT Outlook.
You will need to create a new Mail Profile like Russ says...

 

[Russ Valentine [MVP-Outlook]]

Good to know. There's your problem. You can't use WET with Outlook. It
corrupts your profile.
--
Russ Valentine
[MVP-Outlook]

I transfered my contacts form my old laptop Via the easy transfer with
windows vista. what else do you need from from me?? sorry about the
repost.

No information here. Without any information on how you managed to
corrupt
your Outlook profile, the only solution we have is to create a new one.
--
Russ Valentine
[MVP-Outlook]

The connect is the button on the properties of the contacts. its greyed
out.

:

when i write an e-mail i can not see my contacts. I have no adress
books
and
the button to connect is greyed out?? how do i correct this issue ??
I'm
on
Outlook 2007 with BCM

 

[JL]

Great. that would have been nice to know. How do create a new profile? I have
deleted my current email adress's and re-created them once. and that didn't
work. whats next

Good to know. There's your problem. You can't use WET with Outlook. It
corrupts your profile.
--
Russ Valentine
[MVP-Outlook]

I transfered my contacts form my old laptop Via the easy transfer with
windows vista. what else do you need from from me?? sorry about the
repost.

No information here. Without any information on how you managed to
corrupt
your Outlook profile, the only solution we have is to create a new one.
--
Russ Valentine
[MVP-Outlook]
The connect is the button on the properties of the contacts. its greyed
out.

:

when i write an e-mail i can not see my contacts. I have no adress
books
and
the button to connect is greyed out?? how do i correct this issue ??
I'm
on
Outlook 2007 with BCM

 

[Gordon]

Great. that would have been nice to know. How do create a new profile? I
have
deleted my current email adress's and re-created them once. and that
didn't
work. whats next

Deleting and re-creating email addresses have nothing to do with creating a
new profile.
Do Control Panel-Mail-Show Profiles-Add.

 

[JL]

Should i delete the current profile that is listed and then add? or just add ?

 

[Gordon]

Should i delete the current profile that is listed and then add? or just
add ?

Just add. Then set the current pst file as the default delivery location for
the new profile.

 

[JL]

I created a new profile and on the general tab-always use this profile
selected the new profile. what next??

 

[Gordon]

I created a new profile and on the general tab-always use this profile
selected the new profile. what next??

You then need to add the pst file from the old profile to the new.
Highlight the new profile in the Show Profiles window, click Properties and
then click on Data Files.

 

[JL]

Great !! Thanks its working.

You then need to add the pst file from the old profile to the new.
Highlight the new profile in the Show Profiles window, click Properties and
then click on Data Files.

 

[Gordon]

Great !! Thanks its working.

YW!