Adobe is saying FU to it's customers

  • Thread starter Thread starter Richard Urban
  • Start date Start date
mhonzell said:
Of course it's not universal.
A quick search of the Adobe forums produced:

116 problems with InDesign and Vista compatibility.
~50% were pre-RTM release.

47 problems with Dreamweaver and Vista compatibility.
390 problems with Photoshop and Vista compatability.

If you attribute half to pre-RTM release and half of the remainder to
unfamiliar with Vista/Adobe installation, then it's a very minor problem
and
as a company, I probably wouldn't worry about a patch at this time either.
Click to expand...

That was my point. The article makes it sound like the only way to use
Adobe products under Vista is to buy future releases that are
Vista-compatible. That is clearly not the case. However, as with this ng,
a lot of the problems reported on the Adobe forums are from users who are,
to put it charitably, "unsophisticated" with respect to software and
computers. I suspect that is the case with a considerable number of
Vista-related issues that are reported there.
(The same could be said about most of the Vista release problems/bugs.)


I just get riled when people's help is: "It works on my machine...
therefore, it's not a problem."
Click to expand...

I wasn't offering help, but commenting on the article, as well as the
subject line of this thread. However, I get riled when someone says, "it
doesn't work on my machine, therefore Vista is garbage" which,
unfortunately, is the tone of a lot of posts to this ng. There's plenty
that I don't like about Vista (e.g. UAC), but plenty that I do. However, I
think the biggest problem is the complete and utter lack of documentation
and mid-level help from Microsoft. Most people's problems that I see here
are from a lack of familiarity with the OS, specifically, and computers,
generally. For example, it took me a while to realize that there was a
"compatability mode" that can resolve many software installation issues; I
stumbled on it quite by accident.

I remember the days when Microsoft provided a nice manual with the OS that
explained everything. Those days are long gone.
 
Richard Urban said:
They are NOT going to be issuing patches for Vista.

http://www.informationweek.com/wind...5WLIIQQSNDLPSKH0CJUNN2JVN?articleID=198001898

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User
Click to expand...


I have read a lot of articles in reply to your post and this article to the
effect that various pieces of Adobe software are working for them under
Vista. Maybe they are missing the point that Vista is not only 32bit, but
also 64bit, and I guess that some Adobe software works under 32bit Vista but
not under 64bit Vista.

I have Adobe Premiere (elements) 2.0 and it does not work under 64bit Vista.
Apparently version 3.0 also does not work under 64 bit Vista. I will await
version 4 to upgrade IF it works under 64bit Vista.

In the mean time I will use the inferior Ulead Video Studio 10 which does
work under 64 bit Vista.

John
 
I among those 'few' that had the issue of re-registering every time you
started PhotoShop CS 2. The solution is simple really, right click on the
program and then select run as administrator from the pop up menu. After you
do this and then enter your information, you will never have to do it again.

I am using Vista Ultimate 64 bit, but I don't know if this could be a reason
for the issue. Of course this could be a feature and it is working as
intended, maybe it's a new security feature. But really the right-click then
run as administrator feature/bug/issue is a bother to me because I am the
administrator, the only one who uses the computer.

W S Jessup
 
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