Administrator Log On

[Sharon]

Help!!! Tried to use Windows Update to do the "suggested"
123 Program to protect the computer and could not get the
Update to work - kept getting the Administrators Only page
so I played with the control userpasswords2 file and now I
cannot get into my computer. It will not accept what I
think is my password. How can I get into this computer,
I'm using my back-up computer to write this. Also am
struggling to find where I should go to get help from
Microsoft. I thought they at least had "E-Mail" support
for their software. Thanks in advance

 

[Taurarian]

http://support.microsoft.com/?kbid=290260
EFS, Credentials, and Private Keys from Certificates Are Unavailable After a
Password Is Reset

Windows Home XP
1. As windows is loading up press F8 repeatedly until the Windows advanced
screen comes up.
2. Select safe mode (the version of windows you want to use click XP wait
until it loads the welcome screen.
3. Select Administrator and it will log you on as administrator without a
password (provided a password was not created in this hidden account during
setup).
4. Go to Start - Control Panel - User Accounts.
5. Select your name and click change the password.
Then you should be able to change the password, shut down the computer and
restart in normal mode and use the new password you just created.
****
If you have XP Pro on your computer:-
1. At the log in screen type " ctrl-alt-delete " twice.
2. In the User Account, type Administrator
3. Leave the password blank and press enter.
(Most likely a password wasn't created in this hidden account during setup).

If you decide to set a password it is recommended that you create a
Password Reset Disk by clicking on "Prevent a Forgotten Password" link in
the left pane. The Wizard will guide you through.

http://www2.cajun.net/~theriots/xpsitefolder/win_xp_passwords.htm
Administrator and User Passwords in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;321305
How to Log On to Windows XP If You Forget Your Password or Your Password
Expires

http://support.microsoft.com/default.aspx?kbid=326686
"Windows Update Was Disabled by Your System Administrator" Error Message

http://support.microsoft.com/default.aspx?scid=kb;EN-US;316524
"Administrators Only" Error Message When You Attempt to Use the Windows
Update Site

 

[Harry]

I am having this same problem. When I go to the safe mode
I have 3 options: safe mode, sade mode with networking and
safe mode with command prompt. When I use the safe mode I
don't get an option to pick XP.

 

[Taurarian]

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039
Perhaps this article will assist you with regard to safe mode options

 

[alkalar]

Telephone support is avaailable at 425-635-7222. You get
up to two free problems if you are still under warranty.
Otherwise you might have to pay for it. Have your product
key (back of your folder) available.