address book contacts list

  • Thread starter Thread starter Scott
  • Start date Start date
S

Scott

Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am getting. I
have tried to delete the contacts folder but there is no delete option. I
have read thru the help but everything I try does now work. I am at a loss
and do not know what to do at this point. Any suggestions are welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or deleted.

Contacts Module to create this entry.
 
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
I looked in my Outlook folder and there is no PST file in there. I do see a
WAB elsewhere but I think that is for Outlook Express.

I even tried to delete the Contacts folder but that won't work either.

No matter what I do, Outlook is not letting me create a new entry by going
to the icon in the toolbar, Address Book and then trying to make a new
entry.
 
I looked in my Outlook folder and there is no PST file in there. I do see a
WAB elsewhere but I think that is for Outlook Express.

I even tried to delete the Contacts folder but that won't work either.

No matter what I do, Outlook is not letting me create a new entry by going
to the icon in the toolbar, Address Book and then trying to make a new
entry.


Russ Valentine said:
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually have
to remove the Outlook Address Book completely from your Profile, close
Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it
is listed, then remove it and close then restart Outlook and repeat these
steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Scott said:
Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am getting.
I have tried to delete the contacts folder but there is no delete option.
I have read thru the help but everything I try does now work. I am at a
loss and do not know what to do at this point. Any suggestions are
welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or
deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
 
I found another FAQ on the MS Knowledge base and this one fixed the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901


Russ Valentine said:
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually have
to remove the Outlook Address Book completely from your Profile, close
Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it
is listed, then remove it and close then restart Outlook and repeat these
steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Scott said:
Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am getting.
I have tried to delete the contacts folder but there is no delete option.
I have read thru the help but everything I try does now work. I am at a
loss and do not know what to do at this point. Any suggestions are
welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or
deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
 
You can't run Outlook without a PST file, so you have one.
You never make entries in the address book. You make them in the Contacts
Folder.
--
Russ Valentine
[MVP-Outlook]
Scott said:
I looked in my Outlook folder and there is no PST file in there. I do see a
WAB elsewhere but I think that is for Outlook Express.

I even tried to delete the Contacts folder but that won't work either.

No matter what I do, Outlook is not letting me create a new entry by going
to the icon in the toolbar, Address Book and then trying to make a new
entry.


Russ Valentine said:
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually
have to remove the Outlook Address Book completely from your Profile,
close Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it
is listed, then remove it and close then restart Outlook and repeat these
steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Scott said:
Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am
getting. I have tried to delete the contacts folder but there is no
delete option. I have read thru the help but everything I try does now
work. I am at a loss and do not know what to do at this point. Any
suggestions are welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or
deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
Click to expand...
 
Those are the same steps I posted.
--
Russ Valentine
[MVP-Outlook]
Scott said:
I found another FAQ on the MS Knowledge base and this one fixed the
problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901


Russ Valentine said:
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually
have to remove the Outlook Address Book completely from your Profile,
close Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it
is listed, then remove it and close then restart Outlook and repeat these
steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Scott said:
Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am
getting. I have tried to delete the contacts folder but there is no
delete option. I have read thru the help but everything I try does now
work. I am at a loss and do not know what to do at this point. Any
suggestions are welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or
deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
Click to expand...
 
You posted this link which did not work
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I found this one and it worked
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901

Two different FAQ's.

Russ Valentine said:
Those are the same steps I posted.
--
Russ Valentine
[MVP-Outlook]
Scott said:
I found another FAQ on the MS Knowledge base and this one fixed the
problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901


Russ Valentine said:
Do not touch your Contacts Folder. It is not the problem. The problem is
that your Outlook Address Book is not configured correctly, most likely
because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually
have to remove the Outlook Address Book completely from your Profile,
close Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If
it is listed, then remove it and close then restart Outlook and repeat
these steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Hello:

I am having a problem with MSOO 2003 where as it will not let me do any
entries into the address/contact list. Below are the errors I am
getting. I have tried to delete the contacts folder but there is no
delete option. I have read thru the help but everything I try does now
work. I am at a loss and do not know what to do at this point. Any
suggestions are welcome.

The address list could not be displayed, the contacts folder associated
w/this address list could not be opened. it may have been moved or
deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
Click to expand...
 
Read my post. It said to remove the re-add the Outlook Address Book Service.
Same as the other KB article you found.
--
Russ Valentine
[MVP-Outlook]
Scott said:
You posted this link which did not work
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

I found this one and it worked
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901

Two different FAQ's.

Russ Valentine said:
Those are the same steps I posted.
--
Russ Valentine
[MVP-Outlook]
Scott said:
I found another FAQ on the MS Knowledge base and this one fixed the
problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319901


Do not touch your Contacts Folder. It is not the problem. The problem
is that your Outlook Address Book is not configured correctly, most
likely because you migrated your data incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following
steps to reset the connection. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to
work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address
Book present? If it isn't listed, add it and close and restart Outlook.
If it is listed, then remove it and close then restart Outlook and
repeat these steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
Hello:

I am having a problem with MSOO 2003 where as it will not let me do
any entries into the address/contact list. Below are the errors I am
getting. I have tried to delete the contacts folder but there is no
delete option. I have read thru the help but everything I try does now
work. I am at a loss and do not know what to do at this point. Any
suggestions are welcome.

The address list could not be displayed, the contacts folder
associated w/this address list could not be opened. it may have been
moved or deleted.

Contacts Module to create this entry.
Click to expand...
Click to expand...
Click to expand...
 
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