Adding Mailbox error - Cannot display the folder

[Jeff M.]

I am trying to add multiple mailboxes to my outlook account and I am getting
the "cannot display the folder. Microsoft Office Outlook cannot access the
specified folder location" error. I am able to add other mailboxes that have
the same exact active directory settings as this one and see their contents.
I am not sure why I cannot see the contents of this mailbox.

Can anyone help me with this.

Thanks!!

 

[neo [mvp outlook]]

Where you granted permissions to the root folder of this mailbox? (or
better stated, how was rights granted to you to access said mailbox?)

 

[Jeff M.]

how would I grant permissions to the root folder I guess is the question.

 

[neo [mvp outlook]]

Couple of ways...

right click on the folder 'Mailbox - <username>' and select properties. go
to the permission tab and grant a minimum of read.

the other method requires using active directory users and computers snapin
on the exchange server (or wherever you have installed Exchange System
Manager).