Adding a Contact

S

Scott Donaldson

I have installed Office 2007 & import messages & addresses from another
program. I am trying to add sender email addresses to my contacts folder from
emails SENT to me ~ I am right clicking the emails on the sender name but the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the To:
section, the system is not searching my contacts folder (or any other folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life of me I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
R

Russ Valentine [MVP-Outlook]

State how you configured the Outlook Address Book service and whether it is
working.
 
S

Scott Donaldson

I don't know whether i have configured it or not to be honest, and whether
it is working?

I can tell you that when I select the CONTACTS button it does open the
contacts folder I want. Also under TOOLS then ACC SETTINGS then ADDRESS BOOKS
there is Outlook Address Book MAPI, and if I double click that it shows under
Outlook Address Books: Contacts: Personal Folders

In Properties in the Contacts Folder, under OAB tab, the GREYED out
selection 'show this folder as email Address Book' IS checked, and has
Contacts title listed below it.

Is there anything more I can tell you?

Russ Valentine said:
State how you configured the Outlook Address Book service and whether it is
working.
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I have installed Office 2007 & import messages & addresses from another
program. I am trying to add sender email addresses to my contacts folder
from
emails SENT to me ~ I am right clicking the emails on the sender name but
the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the To:
section, the system is not searching my contacts folder (or any other
folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life of me
I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
S

Scott Donaldson

I could add also that when the CONTACT label is selected on the navigation
pane in the next window above the contacts it say's: Outlook Data File:
(none) (823 Items) ~ this might mean something to you.

Thanks for your help.

Russ Valentine said:
State how you configured the Outlook Address Book service and whether it is
working.
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I have installed Office 2007 & import messages & addresses from another
program. I am trying to add sender email addresses to my contacts folder
from
emails SENT to me ~ I am right clicking the emails on the sender name but
the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the To:
section, the system is not searching my contacts folder (or any other
folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life of me
I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
R

Russ Valentine [MVP-Outlook]

What do you see when you right click a valid email address?
What do you see when you open the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I don't know whether i have configured it or not to be honest, and whether
it is working?

I can tell you that when I select the CONTACTS button it does open the
contacts folder I want. Also under TOOLS then ACC SETTINGS then ADDRESS
BOOKS
there is Outlook Address Book MAPI, and if I double click that it shows
under
Outlook Address Books: Contacts: Personal Folders

In Properties in the Contacts Folder, under OAB tab, the GREYED out
selection 'show this folder as email Address Book' IS checked, and has
Contacts title listed below it.

Is there anything more I can tell you?

Russ Valentine said:
State how you configured the Outlook Address Book service and whether it
is
working.
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I have installed Office 2007 & import messages & addresses from another
program. I am trying to add sender email addresses to my contacts
folder
from
emails SENT to me ~ I am right clicking the emails on the sender name
but
the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the To:
section, the system is not searching my contacts folder (or any other
folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life of
me
I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
S

Scott Donaldson

i think i have worked out the right click to add contact ~ i need to do this
in the 'reading pane' and this is the only pane where this will work?

i can open the OAB and see contacts in a line format, it may well be the
same as my contacts address book but because the format is different it is
hard to tell

why won't my to: section in a new email autofill or autosearch possible
options from the OAB or Contacts file

Russ Valentine said:
What do you see when you right click a valid email address?
What do you see when you open the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I don't know whether i have configured it or not to be honest, and whether
it is working?

I can tell you that when I select the CONTACTS button it does open the
contacts folder I want. Also under TOOLS then ACC SETTINGS then ADDRESS
BOOKS
there is Outlook Address Book MAPI, and if I double click that it shows
under
Outlook Address Books: Contacts: Personal Folders

In Properties in the Contacts Folder, under OAB tab, the GREYED out
selection 'show this folder as email Address Book' IS checked, and has
Contacts title listed below it.

Is there anything more I can tell you?

Russ Valentine said:
State how you configured the Outlook Address Book service and whether it
is
working.
--
Russ Valentine
[MVP-Outlook]
message I have installed Office 2007 & import messages & addresses from another
program. I am trying to add sender email addresses to my contacts
folder
from
emails SENT to me ~ I am right clicking the emails on the sender name
but
the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the To:
section, the system is not searching my contacts folder (or any other
folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life of
me
I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
R

Russ Valentine [MVP-Outlook]

You only have access to the email address in the open message or in the
reading pane. There is nowhere else you can R click an email address.
Everything seems to be operating as expected. Autocompletion has nothing to
do with your Contacts. It uses a cache of names to which you have sent
messages, and you haven't populated yours yet.
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
i think i have worked out the right click to add contact ~ i need to do
this
in the 'reading pane' and this is the only pane where this will work?

i can open the OAB and see contacts in a line format, it may well be the
same as my contacts address book but because the format is different it is
hard to tell

why won't my to: section in a new email autofill or autosearch possible
options from the OAB or Contacts file

Russ Valentine said:
What do you see when you right click a valid email address?
What do you see when you open the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Scott Donaldson said:
I don't know whether i have configured it or not to be honest, and
whether
it is working?

I can tell you that when I select the CONTACTS button it does open the
contacts folder I want. Also under TOOLS then ACC SETTINGS then ADDRESS
BOOKS
there is Outlook Address Book MAPI, and if I double click that it shows
under
Outlook Address Books: Contacts: Personal Folders

In Properties in the Contacts Folder, under OAB tab, the GREYED out
selection 'show this folder as email Address Book' IS checked, and has
Contacts title listed below it.

Is there anything more I can tell you?

:

State how you configured the Outlook Address Book service and whether
it
is
working.
--
Russ Valentine
[MVP-Outlook]
message I have installed Office 2007 & import messages & addresses from
another
program. I am trying to add sender email addresses to my contacts
folder
from
emails SENT to me ~ I am right clicking the emails on the sender
name
but
the
option to Add to Contact Folder does NOT come up on the menu.

The other issue I have is when trying to address a NEW email in the
To:
section, the system is not searching my contacts folder (or any
other
folder)
for the name or address I am typing.

These must be simply a format or setup issue but sorry for the life
of
me
I
cannot resolve my problems. Can anybody shed any light of these?

Cheers ~ Scott D
 
B

Brian Tillman

Scott Donaldson said:
why won't my to: section in a new email autofill or autosearch
possible options from the OAB or Contacts file

Type a partial contact in the To field, then press CTRL-K to bring up a list
of potential matches.
 

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