Add/Remove Programs Problem

[Randy]

Many of the programs are missing from the list, yet are active from the
Start menu. Also, the Change/Remove buttons are grayed out on the programs
that are there.

 

[Kelly]

Hi Randy,

With the limited info you have given:

Remove the White Space from Add or Remove (line 226) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

Add or Remove Programs tool appears to stop responding after you remove the
security update that is documented in Microsoft Security Bulletin MS04-015
http://support.microsoft.com/default.aspx?scid=kb;en-us;842253

Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

Add or Remove Edits: Lines 188, 193, 226, 146, 208 and 336 (right hand
side) and 323:
http://www.kellys-korner-xp.com/xp_tweaks.htm

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Randy]

Hi Randy,

With the limited info you have given:

Remove the White Space from Add or Remove (line 226) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

Add or Remove Programs tool appears to stop responding after you
remove the security update that is documented in Microsoft Security
Bulletin MS04-015
http://support.microsoft.com/default.aspx?scid=kb;en-us;842253
Troubleshooting, Removing and/or Cleaning Add or Remove Programs
http://www.kellys-korner-xp.com/xp_a.htm#addremove

Add or Remove Edits: Lines 188, 193, 226, 146, 208 and 336 (right
hand side) and 323:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Thanks Kelly for the information. I had searched your site and Microsofts
Knowkedge Base for any articles on this problem before posting and found
nothing similar.

This issue is on a friend laptop. It started when he had to call Microsoft
on a different issue. After 3 hours the issue was resolved but now this.

Is it possible they set him up as a new user and he doesn't have
adminsitrative rights?