Add/ Remove Programmes

[Guest]

Hi,

I have a windows 2000 professional OS licensed version. When I tried to open
add/remove programmes in control pannel I get an error message " An
unexpected error occured. Object doesn't support this property or method
res://sp3res.dll/defult.hta Line:21 ". Could someone help me how to clear
this problem? I tried to use this command " sfc /scannow " and it ask me to
insert the CD, even though CD is inserted already.

Geo

 

[George Hester]

Unistall IE if you can then re-install it.

or

http://support.microsoft.com/default.aspx?scid=kb;en-us;282305

or try this I think this is your best bet:

Start | Run | regsvr32 webvw.dll | OK | OK

 

[George Hester]

One more:

http://support.microsoft.com/default.aspx?scid=kb;en-us;266668

 

[Guest]

Hi,

Thank you very much for the reply. I tried in all the ways whatever you
told, still problem is not solved.

George

 

[George Hester]

OK let's start with your other issue the SFC not working. Have you changed drive letter assignments for the CD-ROM
since you installed. At a new install the drive letter assignment for the CD-ROM will be D:\ usually. Is that still your
assignment?

 

[Guest]

Hi,

Once again thank you very much. I have three drives, C drive where I have
installed OS, D drive CDROM, E drive is having some data.

George

 

[George Hester]

Look here in the registry Start | Run | regedt32 | OK

Window | HKEY_LOCAL_NACHINE on Local Machine

Navigate to:

SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

Check the values for Installation Sources and SourcePath. Do they point to your CD-ROM drive and to a folder just
above the i386 folder. You can verify that by looking at the Windows 2000 CD-ROM in Windows Explorer. If those
settings are incorrect SFC will have troubles running because it cannot find the installation source.

 

[Guest]

Hello,

SFC started working, still when I open Control Pannel I get an error message

An error has occured in the script on this page

Line : 49
Char : 17
error : Library not registered
Code : 0
URL:file//c:\winnt\web\controlp.htt

When I click " no " Control Pannel window opens but when I click on add
remove programmes I receive another message " " An unexpected error occured.
Object doesn't support this property or method res://sp3res.dll/defult.hta
Line:21 ".

Then nothing will be visible.

Please help me to clear this problem.

Advance thanks

George

 

[George Hester]

OK now SFC runs. I hope you did that: successfully:

sfc /scannow

This article was my initial attempt for you. Let me know if following the directions don't or do help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;288592