Ada-ware

[Artie Weiner]

I have a user that downloaded Ada-ware spyware removal
software and now they are no longer to access the
internet. Cannot ping anything outside our internal
network addressing.

Uninstalled software and restarted in safe mode with
networking and still unable to ping outside.

Please help

-Artie

 

[Dave]

You have to be careful downloading software. You don't
want to confuse, for example, ad-aware, ada-ware, and
adware. Only one of these is the highly popular ad/spy
remover and apparently that's not the one they got. You
get ad-aware from www.lavasoftusa.com or
www.lavasoft.de. You get something very different from
www.adaware.com or www.ada-ware.com.