Activesync & Outlook 2002

[Mark]

Can anybody offer some advice please? I'm running Windows
XP, Outlook 2002 and Activesync 3.1 to allow my IPAQ PDA
to sync with Outlook.

All was working fine and now suddenly it won't interact
properly with the calender. tasks and inbox functions of
Outlook. I have tried reinstalling both Outlook and
Activesync but cannot cure the problem.

Inbox always tells me it is 'synchonised' but does not
pass info between Outlook and the PDA.

Calender and tasks keep coming back with 'resolve items'
which just carries out the same task over and over again,
writing nothing to the PDA. An error code appears but I
haven't been able to track down this either. The
message/error code is as follows;

"The following cannot be written to Microsoft Outlook due
to error 80040107. The item will be skipped."

All other functions (Avantgo, Internet, files, favourites
etc.) all function correctly.

I'm beginning to despair!!

Mark

(e-mail address removed)

 

[Roady [MVP]]

Run scanpst.exe against your pst-file and see if it comes up with any errors
and try again. Also note that ActiveSync version 3.71 is out already.
UUpdating sure wouldn't hurt either ;-)

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Mark]

Stuck fingers - I am running Activesync 3.7.1 and have
tried running scanpst.exe against the pst file but to no
avail. I'm beginning to believe I have another version of
Outlook running on my pc somewhere that the pda has
connected to!

 

[Roady [MVP]]

Why do you suspect that? Only one version of Outlook can be installed at a
time. You can however try a repair on the program but before that I would
recreate the mail profile first in Control Panel->Mail-> button Show
Profiles and also reconfigure Active Sync (delete the association and
recreate it)

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Mark]

I've tried repairing Outlook to no effect. I've removed
Activesync and Outlook, then reloaded them both. Managed
to sync outlook info once and then kept getting different
error reports based around the fact that activesynce
cannot resolve the parts of outlook its trying to sync.

Thanks for your advice and help but I've just about given
up now.

Regards

Mark