ActiveSync and voting buttons in Outlook Mobile

[Mel K.]

Hello:

(I originally posted this in the Exchange group over a week ago and got no
responses).

I need to ask a favor since I don't have the infrastructure in place to test
this myself. For those who are on Exchange 2007 SP1 or SP2 with ActiveSync
and have
a current version of Outlook Mobile, could you be so kind as to do a little
test for me?

Can you send e-mails with Yes/No and customized voting buttons (preferably
from Outlook 2003 SP3) to a Windows Mobile device and see if it can respond
to the voting buttons correctly? Let me know which versions of Outlook and
Windows Mobile you tested with and if it worked correctly. Thanks a lot.

 

[Peter Foldes]

Mel

Nobody is going to do this for you. Why not find a friend or any acquaintance who
has Exchange 2007 SP1 or SP2 with ActiveSync and a currant Outlook Mobile setup and
test it yourself

 

[Mel K.]

You're right, it doesn't seem like anyone is going to do it. I would do a
simple test like this if someone asked and I was able to. How long would it
take? Maybe a few minutes at the most. I spend more time than that replying
to some of these postings.

I'm not asking anyone for any information that could identify them or their
company. Frankly, I'm disappointed that no one can take a few minutes out to
do this for me. Really, is it that difficult people? My company uses
BlackBerry, so I can't test this. And I haven't been able to find any
documentation on whether this feature I'm asking about would work or not.
What happened to camaraderie within the IT community???

 

[Milly Staples [MVP - Outlook]]

It is not so much a lack of comraderie, you are posting to groups where
volunteers assist their peers. Not many folks here (being a lot of home
users) have access to all of:

Exchange 2007
Outlook Mobile
Administrative rights to Exchange.

Surely you have professional associates who meet your needs that you can ask
this of. If no one in the Exchange groups can help you (where the pros hang
out), what makes you think anyone here can help you?

You might want to look through TechNet or MSDN to see if what you propose is
supported.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mel K. asked:

| You're right, it doesn't seem like anyone is going to do it. I would
| do a simple test like this if someone asked and I was able to. How
| long would it take? Maybe a few minutes at the most. I spend more
| time than that replying to some of these postings.
|
| I'm not asking anyone for any information that could identify them or
| their company. Frankly, I'm disappointed that no one can take a few
| minutes out to do this for me. Really, is it that difficult people?
| My company uses BlackBerry, so I can't test this. And I haven't been
| able to find any documentation on whether this feature I'm asking
| about would work or not. What happened to camaraderie within the IT
| community???
|
|| Mel
||
|| Nobody is going to do this for you. Why not find a friend or any
|| acquaintance who has Exchange 2007 SP1 or SP2 with ActiveSync and a
|| currant Outlook Mobile setup and test it yourself
|| --
|| Peter
||
|| Please Reply to Newsgroup for the benefit of others
|| Requests for assistance by email can not and will not be
|| acknowledged.
||
|| ||| Hello:
|||
||| (I originally posted this in the Exchange group over a week ago and
||| got no responses).
|||
||| I need to ask a favor since I don't have the infrastructure in
||| place to test
||| this myself. For those who are on Exchange 2007 SP1 or SP2 with
||| ActiveSync and have
||| a current version of Outlook Mobile, could you be so kind as to do a
||| little
||| test for me?
|||
||| Can you send e-mails with Yes/No and customized voting buttons
||| (preferably
||| from Outlook 2003 SP3) to a Windows Mobile device and see if it can
||| respond
||| to the voting buttons correctly? Let me know which versions of
||| Outlook and
||| Windows Mobile you tested with and if it worked correctly. Thanks a
||| lot.
|||
||| --
||| Thank you,
||| Mel K.
||| MCSA: M, Ex2000
||| MCTS: Ex2007

 

[Roady [MVP]]

I doubt that it is supported; it's not supported via OWA either.

 

[homeLAN]

I tried your test using the following configuration:
- sent from: Outlook 2007 SP2
- received on: device with Windows Mobile 6.1 Professional
- via: Exchange 2007 SP2

Voting buttons do not appear in the email as received on the WM device (but
just by comparison, the voting buttons do appear in the same email message as
viewed in Outlook 2007).

Hope this helps.

 

[Mel K.]

Awesome! Thanks a lot. I guess we'll stick with BlackBerry for now. We have
an important process that requires feedback from users via the voting
buttons. BB does not support that, so I we wanted to see if Windows did.
Since Windows doesn't, there's really no justification for moving off BB.

 

[James E. Freedle II]

Well Blackberry costs more than enabling Windows Mobile devices.

 

[Mel K.]

Yes, for the service. But we already have hundreds of BB devices, so there
would be new hardware costs involved and user training. I personally would
get rid of BB. The devices work nicely, but support is terrible. No one in
support can ever get to the bottom of the issues that I call about. They
always asks for log files etc, CDO versions, blah blah blah. I do all that
and then they can't pinpoint the cause. I think there are a lot of issues
with BB and calendar synching that aren't reported and if they are, have no
resolution. I've talked to other admins also, and they didn't have glowing
reviews of BB support either.

MS took too long to come out with features that were comparable to BB, so
many firms are locked into BB now. It would be difficult to make a case to
move away from BB at this point.

 

[James E. Freedle II]

I have never had a Blackberry and after looking at a friend's Blackberry, I would never be able to make effective use of one because it was missing the start date field for tasks. When I evaluated the Palm back in the 1990s I noticed that they did not have a location field for appointments in addition to having an arbitrary task priority assignment field (1-5) and so realized that that would never work for me. All in all, I am very satisfied with my Windows Mobile Professional device and thought it has it faults, you will only be able to pry it from my cold dead hands.
Yes, for the service. But we already have hundreds of BB devices, so there
would be new hardware costs involved and user training. I personally would
get rid of BB. The devices work nicely, but support is terrible. No one in
support can ever get to the bottom of the issues that I call about. They
always asks for log files etc, CDO versions, blah blah blah. I do all that
and then they can't pinpoint the cause. I think there are a lot of issues
with BB and calendar synching that aren't reported and if they are, have no
resolution. I've talked to other admins also, and they didn't have glowing
reviews of BB support either.

MS took too long to come out with features that were comparable to BB, so
many firms are locked into BB now. It would be difficult to make a case to
move away from BB at this point.