Account refuses passwords

[jiugiusto]

Hi,

I am creating a password for a user through the regular procedure;
When I want to login with that password, the account refused it.

I removed the account whose password is troublesome, created a new
account, created a new password BUT still I am not being able to login
with the new password.

I removed, created more accounts BUT still the same problem. (I used
small letters, capital letters, etc... but in vain)

What is weired is that this problem got up after I reinstalled the
whole system with the CDrecovery CD that came with the laptop. Before
that, the password worked fine. (p.s. I had to recover the whole system
because the owner of the laptop had his system malfunctionning due to
wrong manipulations: he is a newbie)

Pls advise.

 

[Steven L Umbach]

Make sure Cap locks is not enabled when you try to logon as passwords are
case sensitive. It may help to look in the security log via Event Viewer to
see if it reports failed logons and the reason why. --- Steve