Account details "Changing themselves"

[John NIce]

I am using Outlook 2000. My ISP has been reorganising (the notorious
BT/Yahoo! merger) and Email has been very difficult: download hangs in
first message, multiple passowrd requests, etc. Looking in Account > server
information I see the incoming mail server had been changed (not by me) from
mail.btinternet.com to localhost and my account name had had
/mail.btinternet.com added to it. Changing back manually to the original
settings APPEARS to fix things, at least mail download is now much more
reliable. It is worthwhile/possible to make these settings read-only? Any
ideas as to why they are changing?

TIA

John

 

[Milly Staples [MVP - Outlook]]

It is either your anti-virus solution doing this or your Firewall. Uncheck
the option in the offending program to check incoming and outgoing mail.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, John NIce asked:

| I am using Outlook 2000. My ISP has been reorganising (the notorious
| BT/Yahoo! merger) and Email has been very difficult: download hangs
| in first message, multiple passowrd requests, etc. Looking in
| Account > server information I see the incoming mail server had been
| changed (not by me) from mail.btinternet.com to localhost and my
| account name had had /mail.btinternet.com added to it. Changing back
| manually to the original settings APPEARS to fix things, at least
| mail download is now much more reliable. It is worthwhile/possible
| to make these settings read-only? Any ideas as to why they are
| changing?
|
| TIA
|
| John

 

[John NIce]

Thanks - it looks as though my AV software WAS responsible. Why does it do
it?

John
(ps, I didn't search google.groups.com!)

 

[Milly Staples [MVP - Outlook]]

The AV places another "server" between your ISP server and your mailbox so
it can process the mail before passing it along to you. Most AV companies
have updated their most recent versions to avoid renaming your account to
localhost since so many people were having problems.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, John NIce asked:

| Thanks - it looks as though my AV software WAS responsible. Why does
| it do it?
|
| John
| (ps, I didn't search google.groups.com!)
|
|| It is either your anti-virus solution doing this or your Firewall.
|| Uncheck the option in the offending program to check incoming and
|| outgoing mail.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, John NIce
|| asked:
||
||| I am using Outlook 2000. My ISP has been reorganising (the
||| notorious BT/Yahoo! merger) and Email has been very difficult:
||| download hangs in first message, multiple passowrd requests, etc.
||| Looking in
||| Account > server information I see the incoming mail server had been
||| changed (not by me) from mail.btinternet.com to localhost and my
||| account name had had /mail.btinternet.com added to it. Changing
||| back manually to the original settings APPEARS to fix things, at
||| least
||| mail download is now much more reliable. It is worthwhile/possible
||| to make these settings read-only? Any ideas as to why they are
||| changing?
|||
||| TIA
|||
||| John